The COVID-19 Public Health Emergency’s Impact on Medicare Telehealth Services and Virtual Medicine - On-Demand

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The COVID-19 Public Health Emergency’s Impact on Medicare Telehealth Services and Virtual Medicine - On-Demand

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The COVID-19 Public Health Emergency’s Impact on Medicare Telehealth Services and Virtual Medicine - On-Demand

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Available ON-DEMAND

Presented by: Valerie A. Rinkle, MPA, CHRI

Increased telehealth offerings, once an aspirational goal, have now become a necessity due to the COVID-19 pandemic and the associated social distancing guidelines and other national requirements. Although telehealth expansion may be a welcome change, recent revisions to telehealth regulations, plus frequent regulatory updates and emergency waivers from CMS, have made billing and reimbursement for these services even more complex. 

In this 45-minute on-demand webinar, expert speaker Valerie A. Rinkle, MPA, CHRI, reviews how CMS defined telehealth and other virtual services before the public health emergency began and identifies what has changed for these services due to COVID-19. Rinkle covers how to determine originating sites, what types of providers can be reimbursed for offering these services, the implications of the 1135 waiver, and key operational considerations regarding hospital accounts, professional billing, and emergency enrollment.

At the conclusion of this program, participants will be able to:

  • Define how Medicare identifies telehealth, virtual visits, and e-visits
  • Explain physician and facility Medicare payment policies for telehealth services 
  • Determine which provider types can bill for telehealth services


  • Caution about terminology
  • Response to the public health emergency (PHE)
  • “Telehealth” services prior to and under the PHE
  • Note about the CMS-1744-IFC and telehealth provisions
    • Expansion of locations
    • Relaxed enforcement of requirements
  • Appropriate billing of telehealth services
    • Professional
    • Technical/facility
  • Other communications technology–based services and telephone services
  • FQHC and RHC telehealth provisions
  • Supervision via technology
  • Key operational considerations

Who Should Listen?

  • Inpatient coding staff and managers
  • Outpatient coding staff and managers
  • CDI professionals 
  • Physicians
  • Nonphysician practitioners
  • Revenue cycle managers and staff
  • HIM managers and staff
  • Compliance staff 
  • Revenue integrity staff
  • Chargemaster coordinators 
  • Finance staff

    Meet the Speaker

    Valerie Rinkle

    Valerie A. Rinkle, MPA, CHRI, is a lead regulatory specialist and an instructor for HCPro's Medicare Boot Camp®—Revenue Integrity and Chargemaster Version, Medicare Boot Camp®—Utilization Review Version, and Medicare Boot Camp®—Hospital Version. Rinkle is a former hospital revenue cycle director and has over 35 years in the healthcare industry, including over 12 years of consulting experience in which she has spoken and advised on effective operational solutions for compliance with Medicare coverage, payment, and coding regulations.




    Webinar system requirements and program materials: 
    To fully benefit from the webinar experience, please note you will need a computer equipped with the following:

    Browser: Microsoft Internet Explorer 6 or later, Firefox, Chrome, or Safari, with JavaScript enabled 
    Internet: 56K or faster Internet connection (high-speed connection recommended) 
    Streaming: for audio/video streaming, Adobe Flash plug-in or Safari browser on iOS devices 

    Prior to the webinar, you will receive an email with detailed system requirements, your login information, presentation slides, and other materials that you can print and distribute to all attendees at your location. 

    No problem. The On-Demand version will be available. Use it as a training tool at your convenience—whenever your new or existing staff need a refresher or need to understand a new concept. Play it once or dozens of times. A $39 value! 

    Participation in the webinar is just $39 per site. All materials must be retrieved from the Internet. 

    Call your customer service representative toll-free 800-650-6787 or email if you have questions.