Quality/Patient Safety

Books

• Accountability in Nursing
• Benchmarking Basics: A Resource Guide for Healthcare Managers
• Beyond Root Cause Analysis: Building an Effective Program
• Chapter Leader's Guide to Life Safety
• Creating a Just Culture: A Nurse Leader's Guide
• Critical Thinking in the Intensive Care Unit
• Data Management and Process Improvement Bundle by Ken Rohde
• Effective Process Management: Improving Your Healthcare Delivery
• Effectively Managing Patient Education
• Evidence-Based Competency Management for the Emergency Department, Second Edition
• Evidence-Based Competency Management for the Intensive Care Unit, Second Edition
• Evidence-Based Competency Management for the Med-Surg, Second Edition
• Evidence-Based Competency Management for the Obstetrics Unit, Second Edition
• Evidence-Based Competency Management for the Operating Room, Second Edition
• Evidence-Based Pressure Ulcer Prevention, Second Edition
• Failure Modes and Effect Analysis
• Laminated SBAR Pocket Cards
• Lean Healthcare in Action: A Practical Guide to Streamlining Processes
• Making it Right
• Making Your Data Work
• Patient Safety Basics
• Patient Satisfaction and the Discharge Process
• Pediatric CDI: Building Blocks for Success
• Performance Improvement Basics, 2nd Edition
• Practical Guide to Core Measures Improvement
• Preventing Healthcare-Associated Infections: A Guide to Establishing an Effective Infection Prevention Program
• Quality Improvement for Nurse Managers
• Rapid Response Teams, Second Edition
• Root Cause Analysis Basics: A Resource Guide for Healthcare Managers
• SBAR Basics
• Shaping up the Image of Nursing: Your Ethical and Professional Role
• Soaring to Success
• Speak Your Truth
• Statistics Basics: A Resource Guide for Healthcare Managers
• The CMS Conditions of Participation and Interpretive Guidelines, 2018 Edition
• The Compliance Guide to The Joint Commission Leadership Standards
• The Compliance Guide to The Joint Commission’s Patient Safety Systems Chapter
• The Compliance Guide to the OSHA GHS Standard
• The Essential Guide to Supporting Quality Care Measures Through Documentation Improvement
• The New Life Safety Code® Workbook and Study Guide for Healthcare Facilities

CD-ROMs

• Evidence-Based Pressure Ulcer Management: Methods to Prevent, Assess, and Treat
• Performance Improvement Basics, 2nd Edition
• Rapid Response Teams, Second Edition

Continuing Education

• Four Steps to Lasting Clinical Excellence from Henry Ford Health System
• HealthLeaders Media Live from Parkview Health: The New Readmissions Plan

eBooks

• Speak Your Truth - eBook
• The Compliance Guide to The Joint Commission Leadership Standards - eBook
• The Compliance Guide to The Joint Commission’s Patient Safety Systems Chapter - eBook
• The New Life Safety Code® Field Guide for Healthcare Facilities - eBook

Free e-Newsletters

• Patient Safety and Quality Insider

Handbooks

• Building Your Culture of Safety: Six Keys to Preventing Medical Errors
• Making It Right Training Tools
• SBAR: Situation, Background, Assessment, Recommendation
• Shaping up the Image of Nursing: Your Ethical and Professional Role
• The CMS Restraint Training Requirements Handbook
• The New Life Safety Code® Field Guide for Healthcare Facilities
• The Tubing Misconnections Prevention Handbook

HealthLeaders eConferences

• HealthLeaders Media Live from Parkview Health: The New Readmissions Plan

HealthLeaders Media Webinars

• Patient-Centered Care Transitions for Better Quality, Costs, and Readmissions - On-Demand

Magazines

• HealthLeaders Magazine
• Patient Safety & Quality Healthcare

Seminars

• 2018 Credentialing Resource Center Symposium
• Credentialing Resource Center Symposium
• Patient Engagement & Experience Exchange

Subscriptions

• Patient Safety Basics
• Patient Safety Monitor

Videos

• Evidence-Based Pressure Ulcer Management: Methods to Prevent, Assess, and Treat
• Hazard Communication Training: Implementing the GHS
• Medication Error Prevention: Six Steps to Improving Patient Safety
• Pain Management
• Patient Flow: An All-Staff Video for Improving Throughput
• Patient Satisfaction Success
• Prevent Tubing Misconnections: Six Steps to Keep Patients Safe
• Preventing Patient Falls: A Training Video for All Staff
• SBAR: Staff Training for Improved Communication
• Successful Service Recovery Encounters: Making It Right in Healthcare
• Unannounced Surveys in ASCs
• Unannounced Surveys: Are You Ready?
• When Things Go Right: Patient Safety Best Practices in Action

Webinars – On-Demand

• Accreditation Hot Spots: Complying With Troublesome CMS and Joint Commission Requirements - On-Demand
• CMS Surveys: Preparing With Confidence - On-Demand
• Ebola: How to Prepare Your Facility - On-Demand
• How to Establish an Antimicrobial Stewardship Program - On-Demand
• Loyal Listener Library
• Mock Tracers: Improve Survey Readiness and Staff Engagement - On-Demand
• Monetizing Quality: A Model of Safer Care That Reduces Cost - On-Demand
• Needlestick Prevention: Establish a Safe Sharps Program - On-Demand
• Nurse Preceptors and Preceptees: Build, Evaluate, and Sustain Mutually Beneficial Partnerships - On-Demand
• Patients With High-Risk Behaviors: Keeping Your Facility and Workers Safe - On-Demand
• Preventing Violence in the ED: Designing an Effective Violence Prevention Program - On-Demand
• Surgical Environment Compliance: Meet CMS and Joint Commission Requirements - On-Demand
• The Joint Commission's New Patient Safety Chapter: How to Comply and Promote a Culture of Safety - On-Demand
• Value-based Purchasing and CDI: Documentation Improvement Efforts to Address Quality Concerns - On-Demand

Webinars – Upcoming

• Loyal Listener Library

Websites

• Patient Safety Monitor

Workshops

• Patient Engagement & Experience Exchange