Verify and Comply: Credentialing Standards Compared and Contrasted - On-Demand

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Verify and Comply: Credentialing Standards Compared and Contrasted - On-Demand

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Verify and Comply: Credentialing Standards Compared and Contrasted - On-Demand

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Available ON-DEMAND

Presented on:
Tuesday, April 2, 2019 

Presented by: Carol S. Cairns, CPMSM, CPCS

All healthcare organizations must comply with multiple regulatory and accreditation standards, but making sense of all those requirements is easier said than done. During this 90-minute webinar, expert speaker Carol S. Cairns, CPMSM, CPCS, will break down the credentialing standards of the five accrediting bodies (CMS, The Joint Commission [TJC], the Healthcare Facilities Accreditation Program [HFAP], DNV GL, and the National Committee for Quality Assurance [NCQA]), identify their similarities and differences, and explain how the four-step credentialing approach applies to each agency.

At the conclusion of this program, participants will be able to:

  • Define CMS, TJC, HFAP, DNV GL, and NCQA credentialing standards 
  • Apply the four-step credentialing approach and identify the responsible parties for each step 
  • Compare and contrast each accreditor’s credentialing standards for initial appointment and reappointment 
  • Understand how to identify red flags and avoid credentialing errors


1. Review of accreditation options 

  • CMS
  • TJC
  • HFAP
  • DNV GL 
  • NCQA

2. New accreditation standards that affect the credentialing process

3. Overview of the four-step credentialing approach

  • Establish policies and rules 
  • Collect and summarize information 
  • Evaluate and recommend 
  • Grant, deny, or modify 

4. Comparison of the accreditors’ credentialing standards for appointment and reappointment filtered through the four-step credentialing approach 


Who Should Listen?

  • Medical staff professionals 
  • Medical staff coordinators 
  • Managers of medical staff services 
  • Directors of medical staff services 
  • Credentialing coordinators 
  • Credentialing specialists 
  • Credentials committee chairs 
  • Department chairs 
  • Service line directors 
  • Medical executive committee chairs 

Meet the Speaker

Carol CairnsCarol S. Cairns, CPMSM, CPCS, has more than 40 years of experience in the medical staff services profession. She is the president of PRO-CON, and an advisory consultant and frequent presenter with The Greeley Company. A recognized expert in the field, Cairns served as a faculty member with the National Association Medical Staff Services from 1990 thru 2017. She presents frequently at state and national seminars on subjects such as basic and advanced credentialing and privileging, core privileging, AHP credentialing, CMS’ Conditions of Participation, and the standards of-and survey preparation for-The Joint Commission, NCQA, HFAP, and DNV GL. For the past 23 years, Cairns has been an advisor to healthcare attorneys, including providing expert witness testimony regarding credentialing and privileging issues. She conceptualized and wrote six versions of Verify and Comply, an industry textbook and favorite since 1999.


Webinar system requirements and program materials: 
To fully benefit from the webinar experience, please note you will need a computer equipped with the following:

Browser: Microsoft Internet Explorer 6 or later, Firefox, Chrome, or Safari, with JavaScript enabled 
Internet: 56K or faster Internet connection (high-speed connection recommended) 
Streaming: for audio/video streaming, Adobe Flash plug-in or Safari browser on iOS devices 

Prior to the webinar, you will receive an email with detailed system requirements, your login information, presentation slides, and other materials that you can print and distribute to all attendees at your location. 

No problem. The On-Demand version will be available. Use it as a training tool at your convenience—whenever your new or existing staff need a refresher or need to understand a new concept. Play it once or dozens of times. A $199 value! 

Participation in the webinar is just $199 per site. All materials must be retrieved from the Internet.