The Revenue Integrity Work Plan: Collaboration, Communication, Comprehension

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The Revenue Integrity Work Plan: Collaboration, Communication, Comprehension

Product Code: YHHA050819

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The Revenue Integrity Work Plan: Collaboration, Communication, Comprehension

Loyal Listener Library

Presented on: Wednesday, May 8, 2019 | 1:00–2:30 p.m. EST

Sponsored by: NAHRI

Presented by: Marilyn Hart Niedzwiecki, MBA, CPA, RN, CPC, COC, CIRCC

An effective, efficient revenue integrity program is a must in today’s world of narrow margins, high risk, and rapidly evolving reimbursement. Revenue integrity is a highly collaborative discipline and depends upon good communication, relationship building, and defined goals and roles. Without clear metrics, organized plans, and accountability, revenue integrity will not be able to accomplish its mission and may create additional risks and revenue loss. An annual work plan is essential to ensure that all key charge capture areas are regularly reviewed, but defining the scope of the work plan and identifying priorities can be a daunting task.

During this 90-minute program with live Q&A, speaker Marilyn Hart Niedzwiecki, MBA, CPA, RN, CPC, COC, CIRCC, will explain how she developed and implemented an annual revenue integrity work plan at Ann & Robert Lurie Children’s Hospital of Chicago. Niedzwiecki will break down the essential components of the work plan and explain how to identify annual goals. Attendees will gain insight into the complexities of charge capture monitoring and conducting an annual chargemaster review and update. Niedzwiecki will discuss the importance of interdepartmental collaboration, preparing annual reports on the work plan, and understanding how the work plan is shaped by the nuances of the EHR system.

At the conclusion of this program, participants will be able to:

  • Explain the benefit of a work plan
  • Develop a work plan
  • Execute a work plan
  • Describe how to report on a work plan


  • Defining the benefits of the revenue integrity work plan
    • Top revenue integrity challenges
    • Identifying benefits
    • Developing the work plan
      • Chargemaster and monitoring work plan
      • Project work plan
  • Department monitoring and chargemaster review
    • Charge monitoring
      • Understanding charge capture
      • Chargemaster review
    • Using the EHR as a tool and preference lists
      • Laboratory query
      • Imaging review
    • Comparing hospital and professional fee charges
  • Work plan project creation and management
    • EHR projects
    • Non-EMR projects
    • Annual CPT® projects
    • Other claim edits and regulations
  • Reporting on the work plan
    • Organizing the work plan report
    • Working with the revenue integrity committee
  • Live Q&A

Who Should Listen?

  • Revenue integrity directors
  • Revenue integrity managers
  • Revenue integrity analysts
  • Revenue integrity staff
  • Chargemaster coordinators
  • Chargemaster staff
  • Revenue cycle directors
  • Revenue cycle managers
  • HIM directors
  • HIM managers

Meet the Speaker

Marilyn NiedzwieckiMarilyn Hart Niedzwiecki, MBA, CPA, RN, CPC, COC, CIRCC, is the director of revenue integrity at Ann & Robert H. Lurie Children’s Hospital of Chicago, where she is involved in chargemaster maintenance along with other revenue cycle initiatives. Her work focused on the clinical side of healthcare until she obtained her accounting degree and discovered the revenue cycle. She has published several revenue cycle articles and is frequently involved with nationally recognized organizations related to chargemaster research, best-practices webinars, and speaking engagements. Niedzwiecki also serves as a subject matter expert for articles related to chargemaster strategies and complexities.

Continuing Education

National Association of Healthcare Revenue Integrity (NAHRI)
This program has been approved for 1.5 continuing education units towards fulfilling the requirements of the Certification in Healthcare Revenue Integrity (CHRI), offered as a service of the National Association of Healthcare Revenue Integrity (NAHRI).

Ability to claim credits for this webinar expires on: 05/07/2020


Webinar system requirements and program materials: 
To fully benefit from the webinar experience, please note you will need a computer equipped with the following:

Browser: Microsoft Internet Explorer 6 or later, Firefox, Chrome, or Safari, with JavaScript enabled 
Internet: 56K or faster Internet connection (high-speed connection recommended) 
Streaming: for audio/video streaming, Adobe Flash plug-in or Safari browser on iOS devices 

Prior to the webinar, you will receive an email with detailed system requirements, your login information, presentation slides, and other materials that you can print and distribute to all attendees at your location. 

No problem. The On-Demand version will be available. Use it as a training tool at your convenience—whenever your new or existing staff need a refresher or need to understand a new concept. Play it once or dozens of times. A $259 value! 

Participation in the webinar is just $259 per site. All materials must be retrieved from the Internet. 

Call your customer service representative toll-free 800-650-6787 or email if you have questions.