Survey Training Essentials: Tools for Ongoing Survey Prep

Jean Clark, RHIA

The most effective survey preparation starts today—and every day

Survey Training Essentials provides the information your staff needs to be ready for survey day. It’s packed with checklists and tools for department managers and games, presentations, and tracers to keep members engaged.

This electronic toolkit is thoroughly updated to current Joint Commission standards. It addresses all levels of training and contains comprehensive survey training tactics you can apply across every department.

Plus, this toolkit is completely customizable, letting you focus on the areas of your facility that need the most attention, whether that’s infection control, life safety, or environment of care.

This collection of tools will help you master the Joint Commission standards with:

• User-friendly customization—use the questions as provided or tailor them to your organization’s needs
• All the latest standards—fully updated for 2018
• A variety of quiz questions, from easy to difficult, on Joint Commission standards—broken down by subject and ready to email to staff
• Activities to keep staff engaged, including games, presentations, and posters

About the Author:

Jean S. Clark, RHIA, has been a leader in the field of accreditation and regulatory compliance and health information management for more than 30 years. She graduated with honors from the Medical University of South Carolina School of Health Related Sciences. She served as the president of the American Health Information Management Association (AHIMA), the International Health Information Management Association (IFHIMA), the Southeastern Medical Record Association, and two terms for the South Carolina Health Information Management Association (SCHIMA). She also received AHIMA’s Distinguished Member, Literary, and Volunteer awards and the Southeastern Medical Record Association and SCHIMA Distinguished Member award.

Published: May 2018

ISBN: 978-1-68308-829-5

Table of Contents

The downloadable tools and forms include:

• General CAMH standards: general standards from The Joint Commission’s Comprehensive Accreditation Manual for Hospitals as well as the National Patient Safety Goals
• Top Joint Commission compliance issues: questions on compliance challenges from the past year as identified by The Joint Commission in various public sources
• Tracers: several mock patient tracers and possible questions that a surveyor might ask staff members
• Manager training tools: training tools and questions for facility managers

What's New

•  A CMS folder
  o    Frequent CMS findings
  o    CoP changes
  o    CMS Emergency Management Checklist
• Top Requirements for Improvement