The Survey Coordinator's Handbook, 21st  Edition

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The Survey Coordinator's Handbook, 21st Edition

Product Code: SCH21

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The Survey Coordinator's Handbook, 21st Edition

The Survey Coordinator's Handbook, 21st Edition, is the ultimate resource in survey prep for all accreditation professionals no matter their experience level. This handbook walks through every step of preparation, explaining key problem areas and highlighting major areas of focus for surveyors.

In addition to providing an overview of the regulations and the process, this handbook contains suggestions for managing the process prior to, during, and after regulatory visits. It also contains helpful figures and forms, many of which are currently in use by survey coordinators across the country.

This book will help survey coordinators:

  • Understand the foundational requirements within the CMS Conditions of Participation
  • Establish a continuous survey readiness program within your healthcare organization
  • Get up to speed on accreditation survey preparation, including CMS and Joint Commission processes
  • Utilize advice from industry veterans on what to do before, during, and after your survey visit 
  • Overcome problematic survey components 

Click here to access chapter previews.

Published: February 2020

Pages: 228
Dimensions: 8.5 x 11
ISBN: 978-1-64535-020-0

Table of Contents

Chapter 1: Sources of Truth

Chapter 2: Functional Approach to Continuous Readiness

Chapter 3: Problematic Standards to Meet

Chapter 4: Risk-Reduction Strategies to Demonstrate Compliance

Chapter 5: Life Safety Compliance for the Non-Engineer

Chapter 6: Preparation for Survey

Chapter 7: After Your On-Site Survey

Chapter 8: Ongoing Compliance Readiness

Appendix: Tools, Policies, and More

About the Author

Jodi Eisenberg, MHA, CPHQ, CPMSM, is the senior director of accreditation education programs at Vizient™, an alliance of hospitals and healthcare organizations that includes academic medical centers, community hospitals, ambulatory care, and other healthcare providers. At Vizient, she leads efforts to evaluate, develop, and deliver education to member organizations with a focus on continuous patient readiness, approaches for improving compliance with foundational regulations and standards, and strategies to ensure an ongoing focus on quality and patient safety across the continuum. Previously, Eisenberg was the system lead manager of accreditation, clinical compliance, and policy management at Northwestern Medicine in Chicago.