2026 Revenue Integrity Symposium

2026 Revenue Integrity Symposium

September 24–25, 2026  |  Savannah, GA

The 2026 Revenue Integrity Symposium empowers you with the education and networking you need to make a difference! Join us September 24–25, 2026, in Savannah, Georgia, for two energizing days that will equip you with the knowledge and tools to advance revenue integrity goals at your organization and your career.

The Revenue Integrity Symposium is a gathering place for forward-thinking revenue cycle professionals and industry leaders focused on real solutions. At this unique event, leaders and professionals from across the revenue cycle come together to learn, share solutions and best practices, and engage with their peers. You'll leave with new information that you can put to work immediately and long-lasting connections with revenue cycle professionals from across the country.

We offer industry-leading educational opportunities across three tracks that cover the breadth of the revenue cycle—from charge capture to denials management—and an essential space to nurture and build your professional network. Attendees are able to move between educational tracks and attend sessions that best fit their and their organization's needs. Optimize your conference experience and select the conference path that works best for you!

At the 2026 Revenue Integrity Symposium, we're coming together not just to prepare to face the future but to help move the industry forward. Join us in Savannah and be part of Integrity in Motion!

The 2026 conference offers you expert speakers across three tracks, with opportunities for all in revenue cycle, revenue integrity, denials management, compliance, and clinical documentation integrity. When you attend the Revenue Integrity Symposium, you'll:

• Learn from industry experts and thought leaders
• Earn valuable CEUs
• Gain actionable insights and strategies that empower you to make a real difference at your organization
• Connect to other driven, passionate revenue cycle professionals

You'll also get access to an attendee portal that includes all session materials.

The Revenue Integrity Symposium, as always, provides breakfast, lunch, and networking breaks with snacks and beverages, as well as a networking reception, all included with registration.

Highlights for 2026

• Managing and maintaining a compliant chargemaster
• Addressing charging and charge capture issues
• Avoiding and managing payer denials
• Creating effective workflow and program structures
• Data analytics and KPIs
• Ensuring compliance with the latest billing, coding, and reimbursement rules
• Responding to payer audits

2026 Revenue Integrity Symposium

Main Conference Day 1 — Thursday, September 24, 2026

7:00 a.m. – 7:45 a.m.
Registration & Buffet Breakfast (Exhibit Hall)

8:00 a.m. – 8:30 a.m.
Opening Remarks From NAHRI

8:30 a.m. – 9:30 a.m.
Keynote Session: Be the First: How to Take Bold, Intentional Steps Through Uncertainty and Redefine What’s Possible
Angela Gargano
Get empowered to step beyond fear and do something you’ve never done before. Because “being the first” isn’t about being the strongest, smartest, or most experienced—it’s about having the courage, discipline, and mindset to take that very first step into the unknown and navigate what Angela Gargano calls “the hallway in between”—the messy, uncertain space between where you are and where you want to be. 

Inspired by her own journey from biochemist to six-time American Ninja Warrior—including the moment she tore her ACL on national television and rebuilt everything from the ground up—Gargano shares the powerful lessons behind her FIRST Framework, a system designed to unlock what she calls the Hallway Keys: the practical tools and mindset shifts needed to move through uncertainty with strength and purpose. 

Through unforgettable storytelling and science-backed performance strategies, Gargano shows attendees how to embrace change, reframe failure, and create unstoppable momentum—whether that’s sending a daring email, launching a bold project, or making an epic comeback after a setback. 

Each attendee will identify one thing they’ve been hesitating to take action on, and by the end of the session, will walk away with both the courage and a clear first step to move forward—with their own Hallway Keys in hand. 

9:45 a.m. – 10:45 a.m.
Breakout Sessions 

Track 1
Modernizing Mid-Revenue Cycle Integrity: AI, Audits, and Documentation Excellence
Deanne Wilk, MPS, BSN, RN, CCDS, CCDS-O, CDIP, CCS, CDI education director, HCPro LLC, Chicago, Illinois
This session explores how healthcare organizations can modernize the mid-revenue cycle by integrating AI-driven insights, interdepartmental audit programs, and targeted provider education across inpatient, outpatient, and professional settings. By unifying CDI, coding, compliance, and revenue integrity under a single accuracy framework, organizations can reduce denials, improve documentation quality, ensure compliant E/M leveling, and strengthen financial performance while upholding documentation integrity. 

Track 2
Reducing Charge Lag and Late Charges: Identifying Root Causes and Implementing Corrective Strategies
Evan Martin, MBA, FHFMA, CHFP, vice president of revenue cycle management, ZoomCare, Tigard, Oregon, and Steven Duffie, CRCR, CHFP, senior director, revenue transformation, Health Catalyst, South Jordan, Utah
Reducing charge lag and late charges is essential to maintaining revenue integrity, improving cash flow, and ensuring accurate clinical and financial reporting. This session will provide a comprehensive look at how organizations can identify the root causes behind delayed or missing charges and implement sustainable corrective strategies. Attendees will gain insight into common operational, workflow, and system-related breakdowns that contribute to charge lag—ranging from documentation gaps and coding delays to interface issues and staffing challenges. The session will also highlight real-world examples and proven interventions, including process standardization, automation opportunities, monitoring dashboards, and cross-department collaboration models. Participants will leave with practical tools and an actionable framework to reduce late charges, improve charge capture accuracy, and enhance overall revenue cycle performance. 

Track 3
Managing Payer Audit Risk Through Effective Revenue Integrity Oversight
Kristen Hunter, RHIA, CHRI, CCS, CPC, CPMA, CRC, CANPC, CEDC, CEMC, CRCR, CPFSS, CRCL, director of revenue integrity, Blanchard Valley Health System, Findlay, Ohio
Payer audits and regulatory scrutiny continue to escalate, placing increased financial and compliance pressure on healthcare organizations. This session delivers a practical approach to billing and reimbursement compliance, with a strong focus on identifying payer-driven risk, staying current with regulatory and policy changes, and establishing a sustainable internal revenue integrity audit program. Attendees will leave with actionable frameworks, audit methodologies, and governance strategies that can be immediately applied to reduce compliance exposure, audit findings, and revenue leakage. 

10:45 a.m. – 11:30 a.m.
Networking & Refreshment Break (Exhibit Hall)

11:30 a.m. – 12:30 p.m.
Breakout Sessions

Track 1
How to Synchronize Coding, Charging, and WQs
Gretchen Case, MPH, co-founder and managing partner, The Wilshire Group, Los Angeles, California
Hospital providers and middle revenue cycle management often struggle for clarity around coding and charging, and how they ultimately come together or don't. This session will provide a guide on how to leverage your EHR more effectively in relation to these functions, offer details on opportunities for automation in this space, and provide ways to maintain oversight and compliance. 

Track 2
Driving Success Through Collaboration: Denials Management Across the Revenue Cycle
Robin Gantea, MSN, RN, CRCR, executive director, utilization management, clinical documentation integrity, QA, education, and policy, Baptist Health, Jacksonville, Florida, and Lynn Marie Shay, MBA, CHFP, CPHQ, CRCR, director, denials and appeals, Baptist Health, Jacksonville, Florida
Denials continue to pose a significant challenge for healthcare organizations, impacting both financial performance and patient care. Too often, denials management efforts occur in silos, with utilization management (UM), CDI, hospital billing (HB), and coding teams working independently rather than collaboratively. This session will explore how creating a cross-functional, integrated approach can transform denials management. Attendees will learn strategies to align UM, CDI, HB, and coding expertise to proactively prevent denials, streamline appeals, and enhance revenue integrity. Real-world examples will highlight how collaboration fosters stronger communication, improves documentation accuracy, and supports compliance, all while driving measurable improvements in preventing and resolving denials.

Track 3
Communication, Confidence (and a Dash of Couture)
Jennifer Mueller, MBA, RHIA, SHIMSS, FACHE, FAHIMA, FACHDM, senior vice president of health information career advancement and academic affairs, AHIMA, Chicago, Illinois
Executive presence isn’t about being the loudest voice in the room; it’s about being the clearest, most credible, and most strategic. In this engaging and practical session, health information (HI) leaders will learn how to elevate their communication style, translate technical expertise into business value, and confidently engage with executive leadership. Participants will explore what confidence truly looks like in high-stakes conversations; how to frame initiatives using ROI, cost, and risk language; and how to apply the “so what / now what” framework to position HI as a strategic driver of organizational success. The session also addresses modern professionalism, from digital etiquette to personal branding, and offers strategies for bridging generational communication styles in today’s evolving workplace. Attendees will leave with practical tools to strengthen their executive presence, refine their messaging, and confidently step into greater leadership influence. 

12:30 p.m. – 1:15 p.m.
Networking Lunch—provided (Exhibit Hall) 

1:15 p.m. – 1:45 p.m.
Sponsored Session (Solventum)
TBD
TBD
TBD 

2:00 p.m. – 3:00 p.m.
Breakout Sessions 

Track 1
Supply Charging Best Practices
Erin Cutter, MBA, CPC, COC, CHRI, CRCR, senior revenue cycle consultant, Integrated Revenue Integrity, Sturbridge, Massachusetts, and Jon Menard, MBA, CPC, COC, CHFP, managing principal, Integrated Revenue Integrity, Sturbridge, Massachusetts
This session will provide revenue integrity professionals with practical guidance on accurate and compliant supply charging. Attendees will learn how to distinguish between chargeable and non-chargeable supplies, apply appropriate HCPCS and revenue codes, and navigate key databases like GUDID and MEARIS. The session will also cover policy development, implant classification, and common charging pitfalls, equipping participants with actionable strategies to improve reimbursement, reduce supply-related denials, and ensure accurate cost reporting and regulatory alignment.

Track 2
From Segregation to Synergy: Transforming Revenue Cycle Services With HB and PB Integration
Jennifer Gardiner, BS, CPC, senior director, revenue integrity, University of Maryland Medical System, Baltimore, Maryland, and Stephanie Lipoff, CPC, senior manager, revenue integrity, University of Maryland Medical System, Baltimore, Maryland
The integration of hospital billing (HB) and professional billing (PB) represents a transformative step toward a more efficient, compliant, and patient-centered revenue cycle. This session will explore the current state of revenue operations, highlighting the inefficiencies and compliance risks that arise from segregated workflows. It examines recent initiatives, such as revenue cycle transitions, technology enhancements, and ongoing education, that are paving the way for unified billing processes. Attendees will gain insights into the challenges of merging distinct teams, the importance of robust training and policy updates, and the financial benefits of streamlined operations. By fostering collaboration across HB and PB teams and embracing expertise and integrated technology platforms, organizations can expect improved revenue capture, reduced administrative overhead, and a superior patient experience. The session will conclude with actionable next steps and a call to champion integration as a catalyst for sustained performance and growth.

Track 3
Grab a Shovel: Digging for True Root Causes in Denial Data
Paul LePage, vice president of revenue cycle, UC Davis Health, Sacramento, California, and Monica E. Oas, CPC, CPMA, enterprise denials program manager, UC Davis Health, Sacramento, California
Denials are often analyzed at a high level, by category, payer, or code, creating the illusion of understanding. In reality, what appears to be a straightforward denial often masks more complex underlying causes. To truly solve the problem, revenue cycle teams must “grab a shovel” and dig into the data to uncover the real root causes. This session will explore practical strategies for identifying what is truly driving denials, developing targeted mitigation strategies, and implementing effective monitoring for sustainable improvement.

3:00 p.m. – 3:30 p.m.
Networking & Refreshment Break (Exhibit Hall) 

3:30 p.m. – 4:30 p.m.
Breakout Sessions 

Track 1
Provider-Based Confusion Sorted Out
Kimberly Hoy, senior regulatory specialist, HCPro LLC, Chicago, Illinois, and CJ Tonozzi, CPCI, CPRC, CRCS, CCT, compliance officer, OSF HealthCare, Peoria, Illinois
Provider-based departments (PBD), also known as hospital outpatient departments (HOPD), are a common source of billing and reimbursement confusion. Whether it's the terminology, the payment methods, the modifiers, or just understanding how they are different from physician offices, it all causes revenue integrity headaches. This session aims to sort out these issues and explain them in a way that ensures attendees feel confident dealing with any PBD issue that they encounter.  

Track 2
The Synergy Between Revenue Integrity and Compliance: A Unified Operating Model for Accuracy, Accountability, and Margin
Stefani Duran, BSN, Med, executive director, revenue integrity and hospital billing, Baptist Health, Jacksonville, Florida, and Johnny Tureaud, MS, MHA, CRCR, CHAM, FHAM, executive director, revenue cycle compliance, Baptist Health, Jacksonville, Florida
Revenue integrity and compliance share the goal of accurate, defensible reimbursement, yet many organizations manage them as separate tracks, leading to gaps in charge capture, denials prevention, and audit readiness. This session presents a unified operating model that aligns revenue integrity and compliance across five areas: risk assessment and policy standards, charge capture and coding/documentation quality, proactive monitoring and analytics, closed-loop audit/education, and governance with clear decision rights. We’ll walk through practical workflows that connect payer policy governance, NCD/LCD adherence, medical necessity, device-dependent charges/modifiers, and price transparency to operational controls and KPIs. Using publicly available examples (e.g., Medicare coverage policies, OIG Work Plan themes, price transparency rules, and denial trends), we will illustrate how to design dashboards and exception queues that trigger timely corrective action and measurable ROI. Participants will receive a toolkit including a governance charter template; a risk, control, and monitoring map; a KPI starter set linking denials, edits, and audit findings; and an education plan tied to audit outcomes.  

Track 3
Mastering Modern-Day Billing Labyrinths: Difficult Patient Discharges and Health Sharing Programs
Edward S. Fab, Esq., registered in-house counsel, Sutter Health, Sacramento, California, and George Hollcraft, revenue cycle analyst, Sutter Health, Sacramento, California
Extended inpatient stays are often created by patients and/or their families who choose to remain in the hospital beyond the days their insurance has deemed medically necessary, forcing hospitals to enter a maze of questions as to how to classify the patient, who is financially responsible, what regulations or laws apply, and how to bill the financially responsible party. In addition, the growth of health sharing programs and expansion of their memberships may compound confusion, as their payment strategies can be opaque and may cost healthcare facilities millions of dollars in lost revenue. This session will elevate awareness of these issues among healthcare billing and revenue professionals and offer strategies and tactics when interacting with patients or families who are refusing a discharge to the appropriate level of care. The session will also address nontraditional health sharing plans and focus on the actions and responsibilities of the revenue cycle team in their efforts to bill and receive appropriate payment for services rendered.

4:30 p.m. – 5:45 p.m.
Networking Reception (Exhibit Hall)

Main Conference Day 2 — Friday, September 25, 2026

7:00 a.m. – 7:45 a.m.
Buffet Breakfast (Exhibit Hall)

8:00 a.m. – 9:00 a.m.
General Session: Regulatory Roundup: Proposed and Final Rules: OPPS, IPPS, and MPFS
Amy Inch, CPC, CPMA, Medicare regulatory specialist, HCPro LLC, and Kimberly Hoy, JD, CPC, director of Medicare and compliance, HCPro LLC
A critical part of revenue integrity is staying up to date on Medicare regulatory changes. CMS publishes proposed and final rules on the Outpatient Prospective Payment System (OPPS), Inpatient Prospective Payment System (IPPS), and Medicare Physician Fee Schedule (MPFS) annually. The proposed rules provide regulatory updates CMS is considering enacting as well as an opportunity for the healthcare community to provide input through comments. The final rules detail the regulatory updates that CMS will implement. In this session, we will help you stay up to date by providing you with details of the 2027 OPPS and MPFS proposed rules, as well as finalized updates in the 2027 IPPS final rule.

9:15 a.m. – 10:15 a.m.
Breakout Sessions

Track 1
What's HIPAA Got to Do With the CDM?
Valerie Rinkle, MPA, CHRI, president, Valorize Consulting, Medford, Oregon
HIPAA is deeply entwined with the chargemaster, but provider and payer organizations often overlook these critical requirements. HIPAA's Administrative Simplification requirements govern key chargemaster and charging functions, as well as claims, code sets, and remittance standards; these requirements apply to all HIPAA covered entities, which includes providers as well as payers. Maintaining compliance with these provisions is critical, but for hospitals, compliance is often complicated by supporting various and sometimes conflicting payer charging policies and internal processes affecting chargemaster management and charging. This session will explain HIPAA requirements for the chargemaster and how they intersect with CMS' requirements for uniform charging. The session will provide an overview of the rules, including key regulations and how they’re enforced—and the consequences of noncompliance. Rinkle will also discuss the role of Designated Standards Maintenance Organizations and billing compliance with designated required code sets.

Track 2
Centralized Audits: An Interdisciplinary Approach
Kristin Brewbaker, senior business analyst, revenue integrity, University of Iowa Health Care, Coralville, Iowa, and Veronica LynnLee, MHA, MSW, associate director of revenue integrity, University of Iowa Health Care, Coralville, Iowa
Audits are an unfortunate reality in the realm of healthcare, and they pose an ever-growing financial risk to organizations. The sheer volume of requests coupled with the administrative burden of tracking and responding has created a conundrum for even the savviest of healthcare institutions. With the stakes at an all-time high, the University of Iowa Health Care felt it was imperative to assess its institutional audit workflow and explore innovative ways to navigate audit-related challenges. The University of Iowa Health Care has launched a multiyear initiative aimed at centralizing audit intake, tracking, and reporting for the health system. This initiative has been a monumental interdisciplinary undertaking that has extensive administrative support. In this session, the speakers will describe the process they followed, the findings, the current state, and more.

Track 3
Cross-Functional Collaboration: A Model for Revenue Integrity Success
Stephanie Ellis, RN, BSN, COC, CHRI, CRCR, director of revenue, UChicago Medicine, Chicago, Illinois, and Irene Sachakov, MBA, CHRI, CRCR, CHFP, CSBI, director, revenue integrity, Northeast Georgia Health, Gainesville, Georgia
Healthcare organizations continue to struggle with charge capture errors, compliance risk, and revenue leakage driven not by lack of knowledge, but by fragmented ownership across clinical, coding, finance, and operational teams. Revenue integrity programs are often positioned as downstream auditors rather than strategic connectors, limiting their ability to drive sustainable improvement. This session will explore strategies to build cross-functional collaboration, support a culture of revenue integrity, and shift programs to address upstream issues.

10:15 a.m. – 10:45 a.m.
Networking & Refreshment Break (Exhibit Hall)

10:45 a.m. – 11:45 a.m.
Breakout Sessions

Track 1
The AI Skills Revenue Integrity Leaders Need to Thrive Today and in the Future
Thea Campbell, MBA, RHIA, FAHIMA, business director, revenue cycle – revenue integrity, Solventum, St. Paul, Minnesota
AI adoption in healthcare is moving at breakneck speed. It is no longer a future or optional concept in the revenue cycle, especially in revenue integrity. It’s already shaping how audits are performed, how risk is identified, and how organizations protect reimbursement. The real question facing revenue integrity leaders today is not whether AI will be part of the workflow, but how to work alongside it in a way that strengthens outcomes instead of creating new anxiety. This session reframes AI as something revenue integrity professionals can be positive toward, not threatened by. Drawing on AI-enabled revenue integrity software, speaker Thea Campbell will walk through how AI is being applied today, how quickly it is evolving, and what it will mean for teams in the near future. Using relatable examples, this session focuses on the human side of AI adoption. Attendees will learn the skill sets that matter most going forward, how to outsmart AI by knowing where human judgment still wins, and how to prepare their teams for change without losing sight of the ultimate goal: getting paid accurately and compliantly. This is a practical, forward-looking conversation for revenue integrity leaders who want to stay relevant, confident, and in control as AI becomes embedded in daily work.

Track 2
Operationalizing Charge Reconciliation: Attestation, Transparency, and Measurable Results
Mabeth Richards, CPC, COC, revenue integrity director, Boston Children’s Hospital, Boston, Massachusetts, and Stuart Fedderson, MBA, CPC, associate director, Impact Advisors, Naperville, Illinois
Boston Children’s Hospital faced persistent challenges with late charges that impacted revenue capture, reporting timeliness, and downstream revenue integrity workflows. Traditional reconciliation efforts relied heavily on retrospective review, manual follow-ups, and limited clinician accountability, resulting in inconsistent compliance and delayed resolution. This session presents a real-world case study demonstrating how advisors and revenue integrity operations can work together to drive sustainable, operational change. Through this collaboration, the organization achieved a 44% reduction in late charges by shifting accountability upstream and embedding reconciliation into daily clinical operations. Key interventions included the implementation of a daily charge reconciliation attestation form, required from clinical departments each business day, and the development of a charge reconciliation compliance rate dashboard published weekly to operational leaders and senior executives. Together, these tools increased transparency, reinforced ownership at the department level, and elevated charge reconciliation from a reactive cleanup process to a proactive operational discipline. Attendees will gain practical insight into how aligned governance, standardized attestation, and visible performance reporting can produce measurable and lasting improvements.

Track 3
Reinventing Audit and Appeals: A SmartForm-Powered Future
Angela Cummings, MHA, BSN, RN, ACM-RN, CRCR, director, revenue and documentation integrity, Duke University Health System, Durham, North Carolina
This session will discuss a comprehensive redesign of Duke University Health System’s revenue integrity audit and appeals workflow through the enhanced use of Epic’s Correspondence activity and newly developed SmartForm‑based documentation. The initiative focused on standardizing and enriching audit documentation to capture more granular clinical, financial, and procedural details across all payer audits. By structuring audit inputs within SmartForms and centralizing activity within Epic, the redesigned process enables more accurate data capture, clearer audit trails, improved reporting capabilities, and full visibility into audit trends and outcomes. The enhanced data set has strengthened the organization’s ability to identify payer behavior patterns, including inappropriate denials, systemic payer noncompliance, and emerging payer abuses. These insights not only improve appeal success rates but also serve as a critical feedback loop to managed care, empowering contract negotiators with actionable evidence to support rate adjustments, contract language enhancements, and payer‑specific performance discussions. Ultimately, this redesign aligns operational integrity, compliance, and managed care strategy, creating a more transparent, data‑driven audit ecosystem that protects revenue, informs contracting, and reinforces organizational accountability. Attendees will gain practical insights and come away with actionable information on how to implement similar programs at their organizations.

11:45 a.m. – 12:50 p.m.
Networking Lunch—provided (Exhibit Hall)

12:50 p.m. – 1:50 p.m.
Breakout Sessions

Track 1
Revenue Integrity in Action: KPIs That Drive Compliance and Results
Rachel Pugliano, CHC, CRCR, RHIT, director, healthcare revenue cycle, Eide Bailly LLP, Fargo, North Dakota, and Tim Schwasinger, CRCE, director, revenue integrity, Avera Health, Sioux Falls, South Dakota
This session will explore the most critical KPIs that revenue integrity teams should monitor to ensure compliance, optimize reimbursement, and reduce revenue leakage. Attendees will gain insight into how these KPIs align with organizational goals and drive operational excellence, even in the midst of an EHR implementation. In addition to identifying the top KPIs, the presentation will feature real-world examples and best practices that illustrate how monitoring and acting on these metrics can lead to measurable improvements in revenue cycle performance.

Track 2
From Denials to Defensibility: Leveraging NCCI Edits for Accurate Reimbursement
Leigh Poland, vice president, coding services, AGS Health, Washington, D.C.
National Correct Coding Initiative (NCCI) edits continue to be one of the most misunderstood components of Medicare coding compliance. Annual updates to the NCCI edit tables and policy manual routinely introduce revisions, additions, and clarifications that materially affect how services may be reported, yet many organizations rely on system edits alone without understanding the underlying CMS rationale. This session provides a practical, in-depth review of procedure-to-procedure (PTP) edits, Medically Unlikely Edits (MUE), and add-on code edits, with a specific focus on recent NCCI changes and manual updates. Attendees will learn how to research edits using official CMS resources, evaluate modifier indicators appropriately, and distinguish true compliance issues from correctable coding or workflow errors. By reframing NCCI edits as a proactive compliance and education tool, this session equips revenue integrity, coding, and billing leaders with strategies to reduce denials, prevent improper payments, and strengthen audit defensibility across both facility and professional billing.

Track 3
Deciphering CMS Resources’ Secret Code
Sandy Giangreco Brown, MHA, BS, NREMT, RHIT, CCS, CCS-P, CHC, CPC, COC, CHRI, CPCO, CPC-I, COBGC, CPB, PCS, vice president of revenue integrity and education, Spire Orthopedic Partners, Stamford, Connecticut; Sarah L. Goodman, MBA, CHCAF, COC, CHRI, CCP, FCS, president/CEO, SLG, Inc., Raleigh, North Carolina; and Diane Weiss, CPC, CPB, RCMS, CHRI, vice president of revenue integrity and education, RestorixHealth, Metairie, Louisiana
There are a multitude of CMS resources, but sometimes they are not so easy to find or decipher. In this interactive panel session, you will discover firsthand where to locate vital CMS guidance and receive insight into several CMS topics and web pages, including sources that aren’t always obvious. Coverage will include the Medicare newsroom homepage, the Internet-Only Manuals, national and local coverage determinations, the Medicare Physician Fee Schedule, MLN Matters, the Outpatient Prospective Payment System, the National Correct Coding Initiative, and many more! Tips for leveraging internet searches and suggestions for validating AI sources will also be covered.

2:00 p.m. – 3:00 p.m.
Breakout Sessions

Track 1
From Missed to Maximized: Out-of-Network and Zero-Balance Recovery
Brandon M. Burnett, CRCR, CHFP, vice president of revenue cycle, Community Health System, Fresno, California, and Liana Hamilton, FHFMA, general manager, payment variance recovery, Aspirion, Columbus, Georgia
Your hospital is likely leaving money on the table. Between out-of-network (OON) claims under the No Surprises Act and zero-balance accounts gathering dust in your system, significant untapped revenue is hiding in plain sight. While you're managing compliance pressures, dispute resolution, and stretched team resources, leading organizations are turning these challenges into sustainable revenue streams, achieving OON recovery success rates up to 77% and uncovering overlooked revenue in zero-balance accounts. In this session, Community Health System and Aspirion share proven frameworks, technologies, and strategies that deliver measurable ROI. You'll gain actionable insights to optimize both OON revenue recovery and zero-balance review programs without adding to your team's workload, strengthening financial performance while building programs that last.

Track 2
Operationalizing Accurate Risk Adjustment: A Revenue Integrity Case Study
Marina Kravtsova, RN, MSN, MBA, RHIA, CCS, CDIP, ambulatory clinical documentation integrity leader, UChicago Medicine, Chicago, Illinois, and Katie McLaughlin, DNP, FNP-BC, RN, CRC, CCDS-O, vice president, clinical solutions, Harmony Healthcare, South Bend, Indiana
Complete and accurate risk adjustment capture is critical to ensuring appropriate reimbursement, regulatory compliance, and a true reflection of patient acuity. Yet many organizations continue to experience revenue leakage due to under-captured HCC diagnoses that are appropriately documented but not coded, as well as missed opportunities to proactively address recapture and suspect conditions. This presentation will highlight a real-world case study demonstrating a comprehensive risk adjustment strategy that combines retrospective and prospective review methodologies to close documentation and coding gaps. Attendees will learn how to operationalize a closed-loop risk adjustment model that integrates retrospective analytics with prospective chart review, strengthens coding compliance, and improves financial performance without increasing provider burden. Practical takeaways will include strategies for prioritization, collaboration between clinical and coding teams, and measurable outcomes that support sustainable revenue integrity.

Track 3
Stanford Healthcare Professional Revenue Cycle Report Package Provided to School of Medicine Departments and Divisions
Marisa Samp, senior director, professional coding and revenue integrity, Stanford Healthcare, Stanford, California, and Sandra Whitcomb, RHIA, CDIP, CPC, MBA/HCM, manager, professional revenue integrity, Stanford Healthcare, Stanford, California
Join us for an overview of the Stanford Healthcare professional revenue cycle reporting package, delivered monthly to Stanford School of Medicine departments and divisions. This session will describe the comprehensive suite of professional revenue reports spanning charge capture, coding, billing, and post-bill adjustments. Attendees will gain an understanding of how these dashboards translate complex transactional data into actionable metrics such as charge capture accuracy, coding specificity, payer mix, open encounter volumes, gross charges, gross unadjusted wRVUs, and write-off trends. The session will highlight how departments and divisional leaders can use these insights to identify performance gaps, target process improvements, monitor trends over time, and drive accountability while aligning with the School of Medicine’s operational and financial objectives.

3:00 p.m.
Conference Concludes

— Agenda subject to change —

2026 Revenue Integrity Symposium

Pricing

Main conference, Thursday, September 24 – Friday, September 25, 2026

• NAHRI and ACDIS Member early bird price: $1,099.00 – Early Bird deadline is Monday, June 22, 2026
• NAHRI and ACDIS Member retail price: $1,199.00
• Non-NAHRI Member early bird price: $1,199.00 – Early Bird deadline is Monday, June 22, 2026
• Non-NAHRI Member retail price: $1,299.00

2026 Revenue Integrity Symposium

Location

Hyatt Regency Savannah
2 W Bay St
Savannah, GA 31401

Room rate: $239.00/night
Hotel cut-off date: Monday, August 31, 2026. Hotel rooms may sell out earlier than the cut-off date, so book early!
Reservations Phone and URL: Coming Soon!
Hotel website: https://www.hyatt.com/hyatt-regency/en-US/savrs-hyatt-regency-savannah

*HCPro/ACDIS has no affiliation with any third-party companies or travel assistance providers. Rooms should be booked directly with the event hotel using the official information provided on the website and in the brochure.