Books

Accreditation

• Beyond CAHPS: A Guide for Achieving Patient- and Family-Centered Care
• SPECIAL Customizable Patient Profiles
• Soaring to Success - The Path to Developing High-Reliability Clinical Teams
• Staff Training and Survey Readiness: Preparing Your Organization for Accreditation and CMS Compliance
• The OSHA Mock Inspection Made Simple

Case Management

• The Physician Documentation Integrity Pocket Card (Packs of 25)

Clinical Documentation Integrity

• The Physician Documentation Integrity Pocket Card (Packs of 25)

Corporate Compliance

• The Compliance Officer’s Handbook, Fourth Edition

Credentialing / Privileging

• Peer Review Committee Essentials Handbook, Second Edition
• The Medical Executive Committee Manual
• The Medical Staff's Guide to Overcoming Competence Assessment Challenges

Executive Leadership

• Oncology: Strategies for Superior Service Line Performance
• Strategies for Superior Cardiovascular Service Line Performance
• The Complete Guide to Transforming the Patient Experience
• The Healthcare Executive's Guide to Physician-Hospital Alignment
• The Hospital Executive's Guide to Physician Staffing
• The Hospital Executive’s Guide to Emergency Department Management, Second Edition
• The Service Line Solution: Consumer-Focused Strategies for the Accountable Care Era
• Women's Health: Strategies for Superior Service Line Performance

Long-Term Care

• The Comprehensive Manual for Nursing Home Administration, Third Edition

Marketing

• A Marketer's Guide to Measuring Results
• A Marketer's Guide to Measuring ROI
• A Marketer's Guide to Physician Relations
• An Integrated Approach to Marketing Orthopedic and Neuroscience Service Lines
• The Complete Guide to Physician Relationships
• The Complete Guide to Service Line Marketing
• The Complete Guide to Strategic Marketing for the Cardiovascular Service Line
• The Complete Guide to Transforming the Patient Experience
• The Complete Guide to Women's Health Service Line Marketing

Medical Staff

• Peer Review Committee Essentials Handbook, Second Edition
• The Medical Executive Committee Manual
• The Medical Staff's Guide to Overcoming Competence Assessment Challenges

Nursing

• Accountability in Nursing
• Critical Thinking in the Emergency Department: Skills to Assess, Analyze, and Act, Second Edition
• Nursing Peer Review, Second Edition: A Practical, Nonpunitive Approach to Case Review
• Soaring to Success - The Path to Developing High-Reliability Clinical Teams
• Speak Your Truth
• Team-Building Handbook: Improving Nurse-Physician Communications (10 Pack)
• Team-Building Handbook: Improving Nurse-to-Nurse Relationships (10 Pack)
• The Nurse Leader's Guide to Business Skills

Quality/Patient Safety

• Beyond CAHPS: A Guide for Achieving Patient- and Family-Centered Care
• SPECIAL Customizable Patient Profiles
• Soaring to Success - The Path to Developing High-Reliability Clinical Teams
• Speak Your Truth

Residency

• Clinical Competency Committees Made Simple
• The Resident’s Orientation Handbook, Fourth Edition

Revenue Cycle

• The Compliance Officer’s Handbook, Fourth Edition

Safety

• SPECIAL Customizable Patient Profiles
• OSHA Program Manual for Dental Facilities
• OSHA Program Manual for Medical Facilities
• The OSHA Mock Inspection Made Simple

Special Discounts

• SPECIAL Customizable Patient Profiles