Books
Accreditation
- Beyond CAHPS: A Guide for Achieving Patient- and Family-Centered Care
- SPECIAL Customizable Patient Profiles
- Soaring to Success - The Path to Developing High-Reliability Clinical Teams
- Staff Training and Survey Readiness: Preparing Your Organization for Accreditation and CMS Compliance
- The OSHA Mock Inspection Made Simple
Case Management
Clinical Documentation Integrity
Corporate Compliance
Credentialing / Privileging
- Peer Review Committee Essentials Handbook, Second Edition
- The Medical Executive Committee Manual
- The Medical Staff's Guide to Overcoming Competence Assessment Challenges
Executive Leadership
- Oncology: Strategies for Superior Service Line Performance
- Strategies for Superior Cardiovascular Service Line Performance
- The Complete Guide to Transforming the Patient Experience
- The Healthcare Executive's Guide to Physician-Hospital Alignment
- The Hospital Executive's Guide to Physician Staffing
- The Hospital Executive’s Guide to Emergency Department Management, Second Edition
- The Service Line Solution: Consumer-Focused Strategies for the Accountable Care Era
- Women's Health: Strategies for Superior Service Line Performance
Long-Term Care
Marketing
- A Marketer's Guide to Measuring Results
- A Marketer's Guide to Measuring ROI
- A Marketer's Guide to Physician Relations
- An Integrated Approach to Marketing Orthopedic and Neuroscience Service Lines
- The Complete Guide to Physician Relationships
- The Complete Guide to Service Line Marketing
- The Complete Guide to Strategic Marketing for the Cardiovascular Service Line
- The Complete Guide to Transforming the Patient Experience
- The Complete Guide to Women's Health Service Line Marketing
Medical Staff
- Peer Review Committee Essentials Handbook, Second Edition
- The Medical Executive Committee Manual
- The Medical Staff's Guide to Overcoming Competence Assessment Challenges
Nursing
- Accountability in Nursing
- Critical Thinking in the Emergency Department: Skills to Assess, Analyze, and Act, Second Edition
- Nursing Peer Review, Second Edition: A Practical, Nonpunitive Approach to Case Review
- Soaring to Success - The Path to Developing High-Reliability Clinical Teams
- Speak Your Truth
- Team-Building Handbook: Improving Nurse-Physician Communications (10 Pack)
- Team-Building Handbook: Improving Nurse-to-Nurse Relationships (10 Pack)
- The Nurse Leader's Guide to Business Skills
Quality/Patient Safety
- Beyond CAHPS: A Guide for Achieving Patient- and Family-Centered Care
- SPECIAL Customizable Patient Profiles
- Soaring to Success - The Path to Developing High-Reliability Clinical Teams
- Speak Your Truth
Residency
Revenue Cycle
Safety
- SPECIAL Customizable Patient Profiles
- OSHA Program Manual for Dental Facilities
- OSHA Program Manual for Medical Facilities
- The OSHA Mock Inspection Made Simple