Solve Chargemaster Maintenance and Update Challenges

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Solve Chargemaster Maintenance and Update Challenges

Product Code: YHHA111022A

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Solve Chargemaster Maintenance and Update Challenges

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Presented on: Thursday, November 10, 2022 | 1:00–2:00 p.m. Eastern

Presented by: Camille Ruiz, RHIA

Chargemaster maintenance is a never-ending task, but the end-of-year updates require special planning and coordination to ensure changes are successfully implemented. These updates don’t stop at making the appropriate changes in the data file. Even if the chargemaster is complete and accurate, the revenue cycle process will come to a halt if other factors aren’t fully considered, including charge capture workflows, interactions with related systems, work queue assignments, and pricing. Ensuring that reimbursement and billing remain correct, complete, and compliant is a complex task involving multiple stakeholders, and it’s all too easy to overlook a critical process or department.

During this program, expert speaker Camille Ruiz, RHIA, will analyze CMS’ latest changes that affect the chargemaster and share best practices for comprehensive chargemaster maintenance, including implementation strategies, updating policies and workflows, and conducting testing to spot operational errors. She’ll also discuss tips for providing education to revenue cycle and clinical departments, reviewing, and assigning work queues, and more. Ruiz will also participate in a live Q&A.

At the conclusion of this program, participants will be able to:

  • Explain CMS’ proposed Current Procedural Terminology (CPT®) and Healthcare Common Procedure Coding System updates for 2023
  • Describe strategies for implementing chargemaster updates and providing education to affected departments
  • Demonstrate methods to test interfaces and identify errors


  • Review of proposed CMS updates affecting the chargemaster
    • Proposed code updates and payment changes
  • Preparing for updates
    • Identifying key stakeholders, roles, and processes
    • Defining deliverables and timelines
  • Pricing strategies
    • Payers and payment methods
  • Charge capture and clinical departments
    • Meeting with clinical departments
    • Determining charge capture processes
    • Providing education
  • Final steps
    • Updates to adjunctive systems
    • Building work queue and assignment reviews
    • Policies and procedures
    • Interface testing
  • Implementation
  • Q&A

Who Should Listen?

  • Chargemaster managers
  • Chargemaster coordinators
  • Chargemaster specialists
  • Chargemaster analysts
  • Revenue integrity directors
  • Revenue integrity managers
  • Revenue integrity specialists
  • Revenue integrity analysts
  • HIM directors
  • HIM managers
  • Revenue cycle directors
  • Revenue cycle managers

Meet the Speaker

Camille RuizCamille Ruiz, RHIA, is a regulatory specialist for HCPro and an instructor for HCPro’s Revenue Integrity and Chargemaster Boot Camp®. She has served as a clinic coder, HIM manager and director, CDM analyst, and CDM and revenue integrity consultant. She has more than 15 years of experience with revenue systems coordination and CDM and revenue cycle consulting. She is an AHIMA-approved Revenue Cycle Trainer.


Continuing Education

Coming Soon!


Webinar system requirements and program materials: 
To fully benefit from the webinar experience, please note you will need a computer equipped with the following:

Browser: Microsoft Internet Explorer or Edge, Firefox, Chrome, or Safari, with JavaScript enabled 
Internet: Internet connection (high-speed connection recommended) 
Streaming: Access audio/video streaming from any browser on a computer, mobile, or tablet device

Prior to the webinar, you will receive an email with detailed system requirements, your login information, presentation slides, and other materials that you can print and distribute to all attendees at your location. 

No problem. The On-Demand version will be available. Use it as a training tool at your convenience—whenever your new or existing staff need a refresher or need to understand a new concept. Play it once or dozens of times. A $229 value! 

Participation in the webinar is just $229 per site. All materials must be retrieved from the Internet.

Call your customer service representative toll-free 800-650-6787 or email if you have questions.