Chargemaster Maintenance and Charge Capture Strategies for Revenue Integrity

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Chargemaster Maintenance and Charge Capture Strategies for Revenue Integrity

Product Code: YHHA041823A

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Chargemaster Maintenance and Charge Capture Strategies for Revenue Integrity

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Presented on: Tuesday, April 18, 2023 | 1:00–2:00 p.m. Eastern

Presented by: Sarah L. Goodman, MBA, CHCAF, COC, CHRI, CCP, FCS, and Kay Larsen, CHRI

An accurate, up-to-date chargemaster is the bedrock of hospital billing and reimbursement and is key to supporting compliance with numerous rules and regulations. But in the complex environment of a hospital, keeping the chargemaster up to date is often easier said than done. Miscommunication between clinical and revenue cycle departments, competing priorities, inefficient workflows, and misconceptions about the chargemaster itself hamper the best efforts of chargemaster staff. However, with the proper knowledge and strategies, chargemaster staff can find and address weak spots and advance process improvements.

During this 60-minute webinar, expert speakers Sarah L. Goodman, MBA, CHCAF, COC, CHRI, CCP, FCS, and Kay Larsen, CHRI, will discuss the role of the chargemaster coordinator and explain how implementing a team approach to chargemaster management benefits the organization. They’ll also share proven, real-life strategies for maintaining the chargemaster to ensure successful charge capture across a sampling of ancillary departments, define common facility reimbursement methodologies in the facility setting, and more. The presentation will be followed by a live Q&A. 

At the conclusion of this program, participants will be able to:

  • Define the role of the chargemaster coordinator
  • Apply strategies to maintain the chargemaster
  • Demonstrate charge capture strategies for common ancillary services


This program will cover:

  • The chargemaster and the role of the chargemaster coordinator
  • The structure of the chargemaster
  • Codes and modifiers
  • The difference between hard coding and soft coding
  • Common reimbursement methodologies and their impact on the chargemaster
  • Charge capture strategies for common ancillary services
  • Tips for keeping the chargemaster up to date and promoting revenue integrity

Who Should Listen?

  • Revenue integrity directors
  • Revenue integrity managers
  • Revenue integrity analysts
  • Revenue integrity auditors
  • Revenue integrity staff
  • Chargemaster managers
  • Chargemaster analysts
  • Chargemaster coordinators
  • Nurse auditors
  • HIM directors
  • HIM managers
  • HIM staff
  • Revenue cycle directors
  • Revenue cycle managers
  • Revenue cycle staff
  • Coding directors
  • Coding managers

Meet the Speakers

Sarah L. GoodmanSarah L. Goodman, MBA, CHCAF, COC, CHRI, CCP, FCS, is president/CEO and principal consultant for SLG Inc., in Raleigh, North Carolina. She is a nationally known speaker and author on outpatient facility coding, billing compliance, and the chargemaster, and has more than 30 years’ experience in the healthcare industry. Goodman has held leadership roles in local, state, and national professional organizations—including the NAHRI Advisory Board—and frequently presents at NAHRI-sponsored events. She is also an alternate adjunct instructor for HCPro’s Revenue Integrity and Chargemaster Boot Camp.

Kay Larsen

Kay Larsen, CHRI, is a revenue integrity specialist at Adventist Health Glendale in California. She has enjoyed 20+ years working in healthcare, including many years as a chargemaster coordinator. Larsen’s favorite part of her job is working with departments to maximize revenue through education and charge review. In her years of work, she has experienced standardization projects, extensive price reviews, and conversion of financial systems and is still passionate about revenue integrity. Larsen serves as an advisory board member for NAHRI.

Continuing Education

*Coming Soon! 


Webinar system requirements and program materials: 
To fully benefit from the webinar experience, please note you will need a computer equipped with the following:

Browser: Microsoft Internet Explorer or Edge, Firefox, Chrome, or Safari, with JavaScript enabled 
Internet: Internet connection (high-speed connection recommended) 
Streaming: Access audio/video streaming from any browser on a computer, mobile, or tablet device

Prior to the webinar, you will receive an email with detailed system requirements, your login information, presentation slides, and other materials that you can print and distribute to all attendees at your location. 

No problem. The On-Demand version will be available. Use it as a training tool at your convenience—whenever your new or existing staff need a refresher or need to understand a new concept. Play it once or dozens of times. A $229 value! 

Participation in the webinar is just $229 per site. All materials must be retrieved from the Internet.

Call your customer service representative toll-free 800-650-6787 or email if you have questions.