Physician Advisors: The Ticket to Provider Engagement - On-Demand

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Physician Advisors: The Ticket to Provider Engagement - On-Demand

Product Code: YHHA021517D

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Physician Advisors: The Ticket to Provider Engagement - On-Demand

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Available ON-DEMAND

Presented on:
Wednesday, February 15, 2017

Presented by:
Karen DiMeglio, RN, MS, CPC, CCDS
Jill O'Brien, MD


Level of Program:

Are you struggling to get your physicians to understand why documentation is so important? Maybe you need the right physician advisor partner.

This session will review how to choose the right physician advisor and identify strategies to leverage your advisor for physician engagement. Expert speakers Karen DiMeglio, RN, MS, CPC, CCDS, and Jill O'Brien, MD, will discuss ways to target your most challenging physicians and create a query process that maximizes physician response.

At the conclusion of this program, participants will be able to: 

  • Demonstrate how to identify the right physician advisor 
  • Show the role of the physician advisor in bridging the gap between the clinical and coding worlds 
  • Identify strategies to engage physicians in CDI through their physician advisor 
  • Demonstrate physician advisor involvement in the query process 

Who Should Listen? 

  • CDI specialists 
  • Hospital quality staff 
  • CDI managers/directors 
  • HIM managers/directors 
  • Inpatient coders 
  • Physician advisors 


  • Case study—The Miriam Hospital, Providence 
    • Overview of facility 
    • Introduction of physician engagement/physician advisor programs/techniques to be expanded on later in the program 
  • Myths about physician advisors 
    • Choosing a physician advisor 
    • The role of the physician advisor (not the query police) 
    • What makes a good physician advisor (the essentials) 
  • Bridging the coding, CDI, and MD worlds 
    • Speaking the MD’s language 
    • Leveraging data 
  • Provider documentation 
    • Documentation examples (if you document …) 
  • Provider education 
    • Building trust and credibility with providers 
    • Tools for education—CDI emails, pocket guides 
    • Queries as an educational tool 
    • Top 10 variables that affect mortality 
  • Addressing provider concerns 
    • “I don’t have time.” 
    • “Why am I getting this query?” 
  • Leadership 
    • Mortality review committee 
    • Escalation policy 
    • Interventions 
  • Case study—circle back 
    • Shifting culture 
    • Resources for physician advisors 
  • Live Q&A 

Continuing Education

ACDIS/CCDS - (Live + On Demand) - This program has been approved for 1.5 continuing education unit towards fulfilling the requirements of the Certified Clinical Documentation Specialist (CCDS) certification, offered as a service of the Association of Clinical Documentation Improvement Specialists (ACDIS). (Ability to claim CEU’s for this webcast expire on: 2/14/2018

AHIMA - (Live + On Demand) - This program has been approved for 1.0 continuing education unit for use in fulfilling the continuing education requirements of the American Health Information Management Association (AHIMA). Granting prior approval from AHIMA does not constitute endorsement of the program content or its program sponsor. (Ability to claim CEU’s for this webinar expires on: 02/14/2018)

Update Existing CE Credit Date:

ANCC - (Nursing contact hours valid for Live webcast participant only) - HCPro is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation. This educational activity for 1.5 nursing contact hours is provided by HCPro. (Ability to claim nursing contact hours for this webcast expire on: 2/14/2018)

Meet the Speakers

Karen DiMeglio, RN, MS, CPC, CCDS, is director of CDI and appeals for Lifespan in Providence, Rhode Island. She has more than 30 years of progressive leadership and administrative experience in diverse acute care and ambulatory patient care settings. In 2009, DiMeglio implemented the clinical documentation integrity department for Lifespan affiliate hospitals, growing the staff from five to 15. DiMeglio was also named ACDIS’ 2016 CDI Professional of the Year.

Jill O'Brien, MD, is a practicing hospitalist and medical director for care management and physician advisor to CDI/coding for The Miriam Hospital, a Lifespan affiliate, in Providence, Rhode Island. She specializes in physician education and engagement. Her collaborative efforts with the CDI and coding departments have resulted in the best mortality data in the hospital system’s history. 

Webinar system requirements and program materials: 

To fully benefit from the webinar experience, please note you will need a computer equipped with the following: 

Browser: Microsoft Internet Explorer 6 or later, Firefox, Chrome, or Safari, with JavaScript enabled 
Internet: 56K or faster Internet connection (high-speed connection recommended) 
Streaming: for audio/video streaming, Adobe Flash plug-in or Safari browser on iOS devices 

Prior to the webinar, you will receive an email with detailed system requirements, your login information, presentation slides, and other materials that you can print and distribute to all attendees at your location. 

No problem. The On-Demand version is now available. Use it as a training tool at your convenience—whenever your new or existing staff need a refresher or need to understand a new concept. Play it once or dozens of times. A $259 value! 

Participation in the webinar is just $259 per site. All materials must be retrieved from the Internet. 

Call your customer service representative toll-free 800-650-6787 or email if you have questions.