Patient Handoffs: Stop Errors and Improve Compliance

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Patient Handoffs: Stop Errors and Improve Compliance

Product Code: YAHA062719

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Patient Handoffs: Stop Errors and Improve Compliance

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Presented on: Thursday, June 27, 2019 | 1:00–2:30 p.m. Eastern

Presented by: Emily S. Patterson, PhD

Stop medical errors, patient harm, and angry surveyors by fixing your patient handoff process. Handoffs (AKA transitions) are when a patient is transferred from one caregiver to another—they’re also a weak point in the care process overall. Vital information can be forgotten or overlooked when making the handoff, and that means a high potential for harm, from wrong-patient scenarios to medication errors.

Join this 90-minute webinar and learn from international patient handoff expert Emily Patterson, PhD, as she teaches you how to adapt mnemonics, tools, and best practices to your facility.

At the conclusion of this program, participants will be able to:

  • Know what content to include for nurses and physicians during verbal handoffs
  • Know what key characteristics to include in printed forms that support nursing handoffs
  • Know what key features to request when implementing electronic support for tracking nurses’ activities during a shift

Agenda

  • How to standardize verbal reports by nurses at shift change in the inpatient setting
  • How to determine what communication competencies are needed for an effective resident physician sign-out in the inpatient setting
  • How to electronically support physicians’ handoffs from the emergency department to the inpatient setting
  • How to design printed handoff forms in the EHR that support shift reports
  • How to electronically help nurses manage their activities during and after report
  • Live Q&A

Tools

  • I-NURSE content definitions and examples for nurse reports
  • IDHW content definitions and examples for physician sign-outs
  • Picture of a recommended layout for a printed handoff form

Who Should Listen? 

  • Accreditation specialists
  • Patient safety officers
  • Nurses
  • Nurse managers
  • Physicians
  • Compliance officers

Meet the Speaker

Emily PattersonEmily Patterson, PhD, is an associate professor in the College of Medicine, School of Health and Rehabilitation Sciences, at Ohio State University and an internationally recognized expert in patient handoffs.





 

Instructions

Webinar system requirements and program materials: 
To fully benefit from the webinar experience, please note you will need a computer equipped with the following:

Browser: Microsoft Internet Explorer 6 or later, Firefox, Chrome, or Safari, with JavaScript enabled 
Internet: 56K or faster Internet connection (high-speed connection recommended) 
Streaming: for audio/video streaming, Adobe Flash plug-in or Safari browser on iOS devices 

Prior to the webinar, you will receive an email with detailed system requirements, your login information, presentation slides, and other materials that you can print and distribute to all attendees at your location. 

CAN'T LISTEN LIVE? 
No problem. The On-Demand version will be available. Use it as a training tool at your convenience—whenever your new or existing staff need a refresher or need to understand a new concept. Play it once or dozens of times. A $199 value! 

PLEASE NOTE 
Participation in the webinar is just $199 per site. All materials must be retrieved from the Internet. 

Call your customer service representative toll-free 800-650-6787 or email customerservice@hcpro.com if you have questions.