Chapter Leader's Guide to Information Management

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Chapter Leader's Guide to Information Management

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Chapter Leader's Guide to Information Management
Practical Insight on Joint Commission Standards

Jean S. Clark, RHIA, CSHA

Quick, concise standard explanations for information management chapter leaders

The Chapter Leader’s Guide to Information Management examines and explains the Information Management standards for those who are accountable for compliance. The book breaks down complex Joint Commission requirements into easy-to-understand solutions, including tools and techniques for helping busy professionals focus on the important components of effective information management.

Plus, to make staff training easy, this guide includes a downloadable PowerPoint® presentation highlighting key compliance takeaways.

Purchase all 12 titles in the Chapter Leader Series now and save!

Benefits of The Chapter Leader’s Guide to Information Management:

  • Ensure your organization practices appropriate information management that maintains the highest levels of safety and quality
  • Prepare IM chapter leaders to meet all challenges
  • Understand the complex world of information management, from documentation requirements to the ever-developing electronic medical record
  • Empower your chapter leaders with a complete breakdown of the key standards they need to understand to optimize survey readiness


Table of Contents

Part 1: Information Management and Medical Record Documentation
How Do These Chapters Affect the Organization as a Whole?
What is the Impact on Leadership and Administration?
Who Owns the Requirements for these Chapters?

Part 2: Communication and Impact of Information Management and Medical Record Documentation
Getting Organized
Duties of the Chapter Captain(s)
Communicating with Physicians and Staff, IT Staff, Others
Communicating with the Survey Team
The Impact of the Chapter(s)

Part 3: Implementing Information Management and Record of Care, Treatment and Services Requirements
Designing and Implementing Policies
The Medical Staff
Other Caregivers, Nurses and , IT, Staff
The Medical Executive, Board, and Senior Leadership
Tracers and Chart Reviews - The Key to Success!
Appendix A – Checklist
Appendix B – Tracer Tool(s)
Appendix C – Policies and Procedures

Tool: Information Management Chapter PowerPoint Presentation

Who will benefit?

Accreditation coordinator, accreditation specialist, survey coordinator, Joint Commission survey coordinator, information management specialist, quality improvement coordinator, quality improvement director

Earn Continuing Education Credits

National Association for Healthcare Quality (NAHQ)
This activity is pending approval by the National Association of Healthcare Quality for CE credits.

About the Author

Jean S. Clark, RHIA, CSHA, is the director of accreditation at Roper Saint Francis Healthcare in Charleston, SC. She has served on The Joint Commission (JCAHO) Standards Review Task Force and the expert panel for the Information Management chapter. A past president of the American Health Information Management Association (AHIMA), she received AHIMA’s Distinguished Member Award and the Volunteer Award. She is the past president of the International Federation of Health Record Organizations (IFHRO).

Faculty Disclosure Statement: HCPro Inc. has confirmed that none of the faculty/presenters or contributors have any relevant financial relationships to disclose related to the content of this educational activity.


Published: August 2012