The SAFER Matrix: Are You Ready for Joint Commission Surveys? - On-Demand

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The SAFER Matrix: Are You Ready for Joint Commission Surveys? - On-Demand

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The SAFER Matrix: Are You Ready for Joint Commission Surveys? - On-Demand

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Available ON-DEMAND

Presented on:
Wednesday, December 13, 2017

Presented by:
Jean S. Clark, RHIA

Level of Program:

In January 2017, The Joint Commission began using a new scoring process featuring the Survey Analysis for Evaluating Risk (SAFER) Matrix, which is designed to help healthcare organizations identify the level of risk associated with survey deficiencies.

During this 90-minute on-demand webinar, accreditation expert Jean S. Clark, RHIA, will explain how the SAFER Matrix works and how hospitals can better prepare for the accreditor’s new scoring methodology.

At the conclusion of this program, participants will be able to: 

  • Understand the why, what, and how of the SAFER Matrix report
  • Respond to survey findings using the SAFER Matrix report and revised Evidence of Standards Compliance
  • Train staff to understand The Joint Commission’s new scoring methodology

Who Should Listen? 

  • Accreditation professionals
  • Quality professionals
  • Risk managers


  • The SAFER Matrix: Background, scoring, and survey report
  • Educating leaders and staff
    • What to expect at the end of a survey
  • How to interpret the SAFER Matrix
  • Responding to the survey report
  • How to complete the revised Evidence of Standards Compliance form


  • Examples of RFIs and ESCs

Meet the Speakers

Jean S. Clark, RHIA

Jean S. Clark, RHIA, has been a leader in the field of accreditation and regulatory compliance and health information management for more than 30 years. She graduated with honors from the Medical University of South Carolina School of Health Related Sciences. She served as the president of the American Health Information Management Association (AHIMA), the International Health Information Management Association, and the Southeastern Medical Record Association, as well as serving two terms for the South Carolina Health Information Management Association (SCHIMA). She also received AHIMA’s Distinguished Member, Literary, and Volunteer awards and the Southeastern Medical Record Association and SCHIMA Distinguished Member award. She is a well-known author and speaker on accreditation and regulatory compliance. Clark lives in Charleston, South Carolina.

Webinar system requirements and program materials: 
To fully benefit from the webinar experience, please note you will need a computer equipped with the following:

Browser: Microsoft Internet Explorer 6 or later, Firefox, Chrome, or Safari, with JavaScript enabled 
Internet: 56K or faster Internet connection (high-speed connection recommended) 
Streaming: for audio/video streaming, Adobe Flash plug-in or Safari browser on iOS devices 

Prior to the webinar, you will receive an email with detailed system requirements, your login information, presentation slides, and other materials that you can print and distribute to all attendees at your location. 

No problem. The On-Demand version is now available. Use it as a training tool at your convenience—whenever your new or existing staff need a refresher or need to understand a new concept. Play it once or dozens of times. A $199 value! 

Participation in the webinar is just $199 per site. All materials must be retrieved from the Internet. 

Call your customer service representative toll-free 800-650-6787 or email if you have questions.