Reduce Lawsuit Risk: A QAPI Approach for Long-Term Care

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Reduce Lawsuit Risk: A QAPI Approach for Long-Term Care

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Reduce Lawsuit Risk: A QAPI Approach for Long-Term Care

Carol Marshall, MA

There are many common situations that leave a nursing home at risk for a lawsuit: falls, skin issues, and family relations, just to name a few. Reduce Lawsuit Risk: A QAPI Approach for Long-Term Care will take a deep dive into implementing Quality Assurance and Performance Improvement (QAPI) processes to help reduce situations like these and lower your chances of litigation. This book explains QAPI best practices for gathering data to conduct a root cause analysis of any situation. It also shows you how to take the developments of a compliance committee meeting and effectively implement QAPI procedures.

In addition, this manual provides training resources for staff educators to ensure that all nursing staff know how to assess and resolve an impending or existing lawsuit situation.

This book provides:

  • An overview of QAPI and effective methods to implement it throughout a facility in order to reduce lawsuit situations
  • Analyses of the main areas where long-term care facilities are at risk for a lawsuit
  • Information on how to assess and resolve a potential lawsuit situation
  • Staff education resources and training tools

Table of Contents:

  • Introduction
  • Foreword
  • Chapter 1: Attorney-Client Privilege
  • Chapter 2: QAPI: A Great Defense Tool
  • Chapter 3: Alternative Dispute Resolution
  • Chapter 4: Limited Liability Company
  • Chapter 5: Vetting the Vendor
  • Chapter 6: Risk Indicators
  • Chapter 7: Documentation: Avoiding the Pitfalls
  • Chapter 8: The Incident Report
  • Chapter 9: The Family: Adversary or Advocate
  • Chapter 10: Saying You Are Sorry
  • Chapter 11: Waivers
  • Chapter 12: Competencies
  • Chapter 13: Whistleblowers
  • References

About the author:

Carol Marshall, MA, is a risk management specialist based in Fort Worth, Texas. For the past 18 years, she has trained managers and staff members in long-term care facilities across the country about the benefits of exceptional customer service and risk management. She has offered training programs at numerous state conferences, professional groups, and individual facilities.

Published: July 2014