Prolonged Services Update: New Rules for the Additional Revenue - On-Demand

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Prolonged Services Update: New Rules for the Additional Revenue - On-Demand

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Prolonged Services Update: New Rules for the Additional Revenue - On-Demand

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Available ON-DEMAND

Presented on:
Tuesday, October 6, 2020 

Presented by: Brenda Edwards, CPC, CDEO, CPB, CPMA, CPC-I, CEMC, CRC, CPMS, CMRS, CMCS

Practices must prepare for changes to the prolonged services section of the CPT® manual so they can earn the additional revenue they’re due when treating clinicians or clinical staff spend extra time on patient care. In this 60-minute webinar, coding and compliance expert Brenda Edwards will walk you through what you need to know, including when to use a prolonged service code, how to correctly count time and units of service, and how the CPT changes will affect coding practices.

At the conclusion of this program, participants will be able to:

  • Describe how the new prolonged service code connects with the update to E/M office visits
  • Explain how the revised guidelines will change when and how you’ll code
  • Determine when it is appropriate to use a prolonged service code and which code to use
  • Calculate time and accurately report the units of service for each code set
  • Review documentation to ensure it supports the prolonged service code


  • Prolonged services
    • New: With or without direct patient contact on date of an office/outpatient visit (99XXX)
    • Revised: With direct patient contact (99354–99357)
    • Revised: Without direct patient contact (99358–99359)
    • Revised: Clinical staff services (99415–99416)
  • Descriptors and guidelines
  • How changes impact coding
  • Counting time and units of service
  • Examples and scenarios
  • Q&A

Who Should Listen?

  • Coders
  • Billers
  • Compliance officers
  • Physicians
  • Nonphysician practitioners

Meet the Speaker

Brenda EdwardsBrenda Edwards has been involved in the healthcare arena for more than 25 years with experience in chart audits, coding and billing, education, consulting, practice management, and compliance. She has worked closely with practices, providers, and residency programs to ensure documentation is compliant and accurate. Edwards has written many articles for national publications and associations, including Healthcare Business Monthly, the American Academy of Family Physicians, and BC Advantage. Her humorous and engaging presentation style has made her a conference favorite at both national and regional conferences.

Continuing Education

This program has the prior approval of AAPC for 1 continuing education hours. Granting of prior approval in no way constitutes endorsement by AAPC of the program content or the program sponsor.

Ability to claim credits for this webinar expires on: 10/31/21

Board of Medical Specialty Coding & Compliance (BMSC)
This program is preapproved by the Board of Medical Specialty Coding & Compliance (BMSC) for CEU(s).


Webinar system requirements and program materials: 
To fully benefit from the webinar experience, please note you will need a computer equipped with the following:

Browser: Microsoft Internet Explorer 6 or later, Firefox, Chrome, or Safari, with JavaScript enabled 
Internet: 56K or faster Internet connection (high-speed connection recommended) 
Streaming: for audio/video streaming, Adobe Flash plug-in or Safari browser on iOS devices 

Prior to the webinar, you will receive an email with detailed system requirements, your login information, presentation slides, and other materials that you can print and distribute to all attendees at your location. 

No problem. The On-Demand version will be available. Use it as a training tool at your convenience—whenever your new or existing staff need a refresher or need to understand a new concept. Play it once or dozens of times. A $199 value! 

Participation in the webinar is just $199 per site. All materials must be retrieved from the Internet. 

Call your customer service representative toll-free 800-650-6787 or email if you have questions.