Optimizing Managed Care Partnerships to Maximize Clinical Outcomes and Increase Revenue in SNFs - On-Demand

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Optimizing Managed Care Partnerships to Maximize Clinical Outcomes and Increase Revenue in SNFs - On-Demand

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Optimizing Managed Care Partnerships to Maximize Clinical Outcomes and Increase Revenue in SNFs - On-Demand

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Available ON-DEMAND

Presented on:
Wednesday, August 30, 2017

Presented by:
Justin Border, OTR/L

Level of Program:

Managed care organizations (MCO) are breaking new ground when it comes to controlling and reducing long-term healthcare costs, changing the way care is delivered in today’s skilled nursing facility (SNF). With the number of managed care beneficiaries increasing every year and continual changes in how care is administered and reimbursed, it’s essential that SNFs understand best practices for optimizing managed care partnerships to increase their revenue and avoid losing substantial sums of money.

Join expert speaker Justin Border, OTR/L, as he helps participants learn how to build and maintain partnerships with MCOs. Mr. Border will also teach attendees how to organize the interdisciplinary team and create value, through improved clinical and operational outcomes, to build leverage for better reimbursement.

At the conclusion of this program, participants will be able to:

  • Understand how to become a true partner of an MCO
  • Determine red flags in a partnership
  • Organize the interdisciplinary team to maximize clinical outcomes and increase reimbursement

Who Should Listen?

  • Administrators
  • Vice presidents
  • Directors of operations
  • Chief operating officers
  • Directors of rehab
  • Directors of nursing
  • Case managers


  • What do MCOs truly want from their partners?
    • The clinical outcomes MCOs expect for their members
    • Easing referrals and admissions from acute care hospitals
    • Making communication more meaningful for physicians and case managers
  • How do we go from being a “vendor” to a “partner”?
    • Translating what MCOs want into deliverables that represent increased value for the SNF
  • How do I organize my interdisciplinary team to ensure we are not leaving anything on the table?
    • Ensuring facility resources are used appropriately for increased value
    • Communicating about contract exclusions prior to billing to avoid lost revenue
  • Is there a way for us to get higher rates in our contracts?
    • Negotiating smart exclusions to increase revenue
    • Understanding what it takes to get more dollars from your provider network
  • What are the best practices for evaluating the SNF’s operational, clinical, and billing systems?
    • Equipping your team to get the most value out of managed care operations
  • Live Q&A


  • A weekly summary checklist to help case managers support billing and claim information 

Meet the Speaker

Justin Border, OTR/LJustin Border, OTR/L, is the founder and president of Titan Healthcare Solutions, LLC. Mr. Border began his career as an occupational therapist in 1998. Since then, he has developed and led multiple aspects of acute care, postacute continuum, and senior living operations, including rehabilitation, clinical services, human capital and culture, finance, managed care services, case management, and compliance. He has been a featured speaker at the American Occupational Therapy Association National Conference, the California Association of Healthcare Facilities Conference, and multiple other state and national conferences. 

Webinar system requirements and program materials: 

To fully benefit from the webinar experience, please note you will need a computer equipped with the following: 

Browser: Microsoft Internet Explorer 6 or later, Firefox, Chrome, or Safari, with JavaScript enabled 
Internet: 56K or faster Internet connection (high-speed connection recommended) 
Streaming: for audio/video streaming, Adobe Flash plug-in or Safari browser on iOS devices 

Prior to the webinar, you will receive an email with detailed system requirements, your login information, presentation slides, and other materials that you can print and distribute to all attendees at your location. 

No problem. The On-Demand version is now available. Use it as a training tool at your convenience—whenever your new or existing staff need a refresher or need to understand a new concept. Play it once or dozens of times. A $199 value! 

Participation in the webinar is just $199 per site. All materials must be retrieved from the Internet. 

Call your customer service representative toll-free 800-650-6787 or email customerservice@hcpro.com if you have questions.