Negligent Credentialing: Best Practices to Prevent Successful Plaintiff Litigation - On-Demand

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Negligent Credentialing: Best Practices to Prevent Successful Plaintiff Litigation - On-Demand

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Negligent Credentialing: Best Practices to Prevent Successful Plaintiff Litigation -

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Available ON-DEMAND

Presented: Tuesday, March 22, 2016 

Presented by: 
Mark A. Smith, MD, MBA, FACS 

Identifying red flags within credentialing applications can be the first step to protecting yourself and your facility from a successful plaintiff litigation. In this on-demand webcast, expert Mark A. Smith, MD, MBA, FACS, discusses ways to recognize issues within a credentialing application that require immediate action or additional questioning. Smith also provides best practices an organization should adopt to prevent credentialing-based lawsuits.

At the end of this on-demand program, participants will be able to: 

  • Identify at least three red flags in credentialing applications that require action or explanation 
  • Know what a negligent credentialing claim entails 
  • Assemble the necessary documentation to help combat negligent credentialing 


1. Typical features of a negligent credentialing lawsuit 

• More threat than substance 
• Expense of valuable time 
• Loss of morale 

2. Preventive actions an organization should take 

• Know your red flags 
• Spell out your organization’s expectations for medical staff members 
• Review contract language for employed practitioners 

3. When/how often corrective actions and fair hearings lead to lawsuits 

4. Completed legal actions and what we’ve learned from them 

• Recent cases 

5. Q&A (not live)


  • Medical staff coordinators/managers/professionals/specialists 
  • Directors, medical staff services/credentials committee chairs and members 


National Association of Medical Staff Services (NAMSS)
This program has been approved by the National Association of Medical Staff Services for 1 continuing education unit(s). Accreditation of this educational program in no way implies endorsement or sponsorship by NAMSS. (CEU’s for this webcast expire on: 3/1/2017)


List of red flags/missing information to look for 


Mark A. Smith, MD, MBA, FACS, is a senior consultant with HG Healthcare Consultants, LLC, a healthcare consulting firm, and the chief medical officer for Morrisey Associates, Inc. He brings 25 years of clinical practice and hospital administration experience to his work with physicians and hospitals across the United States, where he provides expertise in system quality and performance improvement, peer review, ongoing and focused professional practice evaluation, management of deficient practitioner performance, criteria-based privileging, low-volume practitioners, ED call, and external focused review. Dr. Smith is a board-certified surgeon who practices part time as a clinical assistant professor of surgery in the Vascular and Endovascular Surgery section at the University of California, Irvine Medical Center. Previously, he practiced general and vascular surgery in a private practice setting. 

Webinar system requirements and program materials:
To fully benefit from the webinar experience, please note you will need a computer equipped with the following:

Browser: Microsoft Internet Explorer 6 or later, Firefox, Chrome, or Safari, with JavaScript enabled
Internet: 56K or faster Internet connection (high-speed connection recommended) 
Streaming: for audio/video streaming, Adobe Flash plug-in or Safari browser on iOS devices

Prior to the webinar, you will receive an email with detailed system requirements, your login information, presentation slides, and other materials that you can print and distribute to all attendees at your location.

No problem. The On-Demand version is also available. Use it as a training tool at your convenience—whenever your new or existing staff need a refresher or need to understand a new concept. Play it once or dozens of times. A $199 value! 

Please note 
Participation in this webinar is just $199 per site. All materials must be retrieved from the Internet. 

Call your customer service representative toll-free 800-650-6787 or email if you have questions.