Manage the Underperforming Resident: Remediation and Documentation Strategies - On-Demand

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Manage the Underperforming Resident: Remediation and Documentation Strategies - On-Demand

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Manage the Underperforming Resident: Remediation and Documentation Strategies - On-Demand

Webcast now available ON-DEMAND

Presented by Franklin J. Medio PhD

Residents are students, not employees, and this must be reflected in your remediation process. A formal remediation plan should be designed as an educational process, not as punishment, rehabilitation, or recycling. In this 90-minute on-demand webcast, residency expert Franklin J. Medio, PhD, discusses the nature of remedial learning in competency-based evaluations and how the program director, faculty, and program coordinator each have an integral role in the development and implementation of remediation plans.

At the end of the program, participants will be able to:

  • Explain the integral nature of remedial learning in a competency-based evaluation process, including the difference between informal and formal remediation
  • List five important elements of remediation in GME programsloyal listener library
  • Describe six components of an educationally sound and legally defendable formal remediation plan
  • Explain the role of the DIO/DME, program director, program coordinator, and faculty in the formal remediation process as well as the consultative role of HR and legal staff
  • Identify the important information to include in a separation letter for a resident who is dismissed from a residency program after failing to meet the requirements of a formal remediation plan



1. Understanding the importance of the remediation process in a competency-based curriculum

  • The link between remediation and retesting
  • The difference between remediation and punishment, recycling, or rehabilitation


2. Differentiating between informal remediation and formal remediation

3. Conducting remediation

  • How to do it
  • When to do it
  • How long remediation lasts


4. Legal concerns

  • How to handle exaggerated fear that residents will take legal action for failing out of a program
  • The importance of documentation


5. Navigating the decision-making process when a resident fails formal remediation

  • How to avoid creating an unnecessarily complicated situation


Meet The Speaker:

Franklin J. Medio, PhD
President, Consulting Services for the Health Professions

Franklin J. Medio, PhD, is a professional educator with a solo private consulting practice. Dr. Medio is the former associate dean and DIO for GME at the Medical University of South Carolina, responsible for managing the education and training of 500 residents and fellows in 52 specialty and subspecialty programs. He previously held faculty positions at one allopathic and two osteopathic medical schools, as well as an educational specialist position at Michael Reese Hospital and Medical Center. During the past 35 years, Dr. Medio has given presentations at national and regional medical education conferences and conducted over 600 faculty development workshops. In addition to medical schools and teaching hospitals, he has conducted faculty development programs for administrators and faculty at colleges of podiatry, dentistry, optometry, pharmacy, and chiropractic. Dr. Medio has also held positions on several AAMC committees, including the Group on Educational Affairs, the Group on Resident Affairs, and the Southern Group on Educational Affairs. From 1998 to 2000, he served on the AAMC Special Task Force to Develop a Core Curriculum for Graduate Medical Education. Dr. Medio received his master’s and doctorate degrees in psychology, with a specialization in educational psychology, from West Virginia University, and a bachelor’s degree in psychology from Georgetown University.

Webcast system requirements and program materials:

To fully benefit from the webcast experience, please note you will need a computer equipped with the following:

Browser: Microsoft Internet Explorer 6 or later, Firefox, Chrome, or Safari, with JavaScript enabled
Internet: 56K or faster Internet connection (high-speed connection recommended)
Streaming: for audio/video streaming, Adobe Flash plug-in or Safari browser on iOS devices

Prior to the webcast, you will receive an email with detailed system requirements, your login information, presentation slides, and other materials that you can print and distribute to all attendees at your location.



No problem. The ON-DEMAND version is now available! Use it as a training tool at your convenience—whenever your new or existing staff need a refresher or need to understand a new concept. Play it once or dozens of times. A $199 value!



Participation in the webcast is just $199 per site. All materials must be retrieved from the Internet.