Improve Care Coordination to Succeed Under PDGM - On-Demand

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Improve Care Coordination to Succeed Under PDGM - On-Demand

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Improve Care Coordination to Succeed Under PDGM - On-Demand

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Presented on: Wednesday, October 2, 2019 

Presented by: Diane Link, RN, MHA

Many agencies will suffer devastating financial losses once the Patient-Driven Groupings Model (PDGM) launches on or after January 1, 2020. To survive and thrive, agencies must improve their monitoring of visits, making every visit count while still ensuring patients get all the care and services they need.

In this 90-minute webinar, expert speaker Diane Link, RN, MHA, will show how PDGM is set to affect agencies’ payments—and how agencies can ensure they aren’t caught unprepared. Link will explain how clinical and case managers will need to shift their roles under PDGM. She will also cover benchmarks that clinical managers should monitor and the ways case conferences will need to change. Attendees will have the opportunity to ask their own questions during a live question and answer session.

At the conclusion of this program, participants will be able to:

  • Describe how PDGM will affect the home health industry beginning in 2020
  • Detail how the roles of clinical managers and case managers should change as a result of PDGM
  • Explain process improvements agencies should make to reduce unnecessary visits, improve care coordination, and provide high-quality care under PDGM


  • How PDGM will affect agencies’ payments and how your agency can start preparing now
  • Current roles of clinical managers and case managers in home health
  • How roles of clinical managers and case managers must evolve under PDGM
  • Clinical benchmarks for clinical managers to monitor
  • How agencies typically conduct case conferences and coordinate care
  • How agencies should change the way they conduct case conferences under PDGM
  • Practical tips for agencies on how to move forward


  • Case conference tip sheet  

Who Should Listen?

  • Administrators 
  • Clinical managers 
  • Clinicians (RNs and PTs) 
  • Compliance officers 
  • Directors of nursing 
  • Quality managers 

Meet the Speaker

Diane LinkDiane Link, RN, MHA, is president of Link Healthcare Advantage in Littlestown, Pennsylvania. Her company offers personalized home health and hospice clinical consulting focused on improving HHCAHPS, Home Health Compare, FEHC, and patient experience of care surveys; operational efficiencies using Lean Six Sigma tools; medical records review; and quality assurance/performance improvement planning and corporate compliance programs. Link has more than 23 years of home health experience, having served as a nurse and performance improvement management director. She is president of the Maryland National Capital Homecare Association.


Webinar system requirements and program materials: 
To fully benefit from the webinar experience, please note you will need a computer equipped with the following:

Browser: Microsoft Internet Explorer 6 or later, Firefox, Chrome, or Safari, with JavaScript enabled 
Internet: 56K or faster Internet connection (high-speed connection recommended) 
Streaming: for audio/video streaming, Adobe Flash plug-in or Safari browser on iOS devices 

Prior to the webinar, you will receive an email with detailed system requirements, your login information, presentation slides, and other materials that you can print and distribute to all attendees at your location. 

No problem. The On-Demand version will be available. Use it as a training tool at your convenience—whenever your new or existing staff need a refresher or need to understand a new concept. Play it once or dozens of times. A $249 value! 

Participation in the webinar is just $249 per site. All materials must be retrieved from the Internet. 

Call your customer service representative toll-free 800-650-6787 or email if you have questions.