Credentials Verification: Best Practices Online Learning

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Credentials Verification: Best Practices Online Learning

Product Code: XMSLCV1

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Credentials Verification: Best Practices Online Learning

Credentials Verification: Best Practices explains the nuances of privileging and credentialing to MSPs who are new to their role or could use a refresher on the basics. Learners will take away a new or more thorough understanding of their tasks and the context for what they do as they discover acceptable sources for credentials verification, the differences between verifying competency and previous affiliations, and the challenges of verifying professional references.

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Course Objectives

Upon completion of this course, students will be able to:

  • Identify what is acceptable as a primary source verification
  • Streamline primary source verification processes
  • Describe the difference between verifications of previous hospital affiliations and confirmation of practitioner competence
  • Apply the telemedicine standards to their facility's needs
  • Develop efficient processes for reappointment to replace outdated practices
  • Know the rules for querying the National Practitioner Data Bank (NPDB)
  • Use physician self-querying of the NPDB to protect the physician and the organization


Features of Credentials Verification: Best Practices:

  • This low-priced resource is perfect for MSPs who may not have the time or budget to attend a conference or purchase a book
  • The course’s user-friendly format allows MSPs to go at their own pace, ensuring they master the information necessary to keep patients safe and practitioners in compliance with regulations and standards
  • Learners can earn CE credit recognized by NAMSS for its Certified Provider Credentialing Specialist (CPCS) and Certified Professional Medical Services Management (CPMSM) certifications after the successful completion of the course and final test

Continuing Education

National Association Medical Staff Services (NAMSS) 
This program has been approved by the National Association Medical Staff Services for 1.5 continuing education units. Accreditation of this educational program in no way implies endorsement or sponsorship by NAMSS.


Carol S. Cairns, CPMSM, CPCS, has participated in the development of the medical services profession for more than 40 years. In 1996, she founded PRO-CON, a consulting firm specializing in credentialing, privileging, medical staff organization operations, and survey preparation. A recognized expert in the field, Cairns is an advisory consultant and frequent presenter with The Greeley Company in Danvers, Massachusetts, a faculty member with the National Association Medical Staff Services (NAMSS) since 1990, a frequent presenter at numerous state and national seminars on credentialing and privileging, and an advisor to healthcare attorneys, including providing expert witness testimony (since 1997). She is also the author of multiple books and articles for HCPro, including Verify and Comply: Credentialing and Medical Staff Standards Crosswalk, now in its 6th edition.

In addition to the many healthcare clients Cairns has advised, she has collaborated with The Joint Commission, HFAP, ABMS, NCQA, HCPro, NAMSS, and the American Medical Association on a variety of projects and presentations.



You will have access to your individual online learning course for 30 days from the purchase/order date.