Credentialing Resource Center Symposium

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2020 Credentialing Resource Center Symposium

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Credentialing Resource Center Symposium

April 20-21, 2020 | New Orleans, Louisiana


Dynamic training, first-class faculty, and unmatched networking make the CRC Symposium the leading professional event for MSPs, medical staff leaders, and quality directors.

The 2020 CRC Symposium delivers two days of engaging education and training to MSPs, medical staff leaders, and quality directors in credentialing environments spanning the care continuum. Top industry experts impart fresh insight and actionable strategies for developing and sustaining effective credentialing, privileging, competence assessment, and medical staff governance processes amid constant changes to healthcare service delivery and reimbursement.

Whether you’re a newly minted professional or an industry veteran, a symposium regular or a first-time attendee, you won’t want to miss out on the industry’s premier credentialing event. An expanded speaker lineup features celebrated experts and in-the-trenches MSPs and medical staff leaders eager to share their success stories and practical application pointers. Plus, flexible session tracks allow attendees to custom-fit their training trajectories to their career focuses and experience levels.

The symposium’s unique emphasis on interactive discussion and collaborative problem solving empowers attendees with different professional vantage points to work together to achieve excellence in credentialing, privileging, and competence assessment. Healthcare organizations send their medical staff services and leadership teams to learn concrete strategies for streamlining key processes and fostering interdepartmental cohesion.

2020 Hot Topics:

  • Advanced practice professionals and how to apply credentialing, privileging, and peer review to this group
  • Managed care credentialing
  • Aging physicians
  • OPPE & FPPE
  • Employed physicians
  • Impaired/burned out physicians
  • New provider orientation
  • Credentials verifications organizations (CVO)
  • Corrective action

Who Should Attend 

  • Medical staff coordinators and professionals 
  • Medical staff services directors and managers 
  • Credentialing professionals 
  • Medical staff leaders 
  • Medical staff committee members 
  • Quality directors and managers 
  • Chief medical officers and vice presidents of medical affairs 

Learning Objectives

  • Discover ways to use credentialing, privileging, and peer review to keep problematic practitioners out of your organization.
  • Identify “pink flags” on medical staff applications which could be signs of a problematic practitioner
  • Navigate the uncomfortable waters of confronting and managing a disruptive physician who has made it onto the medical staff.
  • Improve relationships and efficiencies between CVOs, enrollment departments, and medical staff services departments
  • Implement an ongoing, systematic, collaborative approach to privilege form maintenance.
  • Streamline the provider enrollment process through delegation
  • Identify the differences between hospital and managed care credentialing

Photography Disclaimer

From time to time, CRC or its contractors record, photograph, and/or stream the various aspects and activities of the Credentialing Resource Center Symposium for both archival and promotional purposes. By attending the conference, attendees give CRC and its contractors permission to use any attendee’s voice and image in any such archival or promotional recording, photograph, or streaming activity without any compensation or credit to the attendee.



Thank you for your interest in the 2020 Credentialing Resource Center Symposium. Please continue to visit us for updates. We will be updating this page frequently as details are finalized.

Please note that the program materials will be available via download and the conference app only. A download link will be provided prior to the event, but a printed book of the presentations will not be available on-site.

Faculty

Carol S. Cairns

Carol S. Cairns, CPMSM, CPCS, has more than 40 years of experience in the medical staff services profession. She is the president of PRO-CON, and an advisory consultant and frequent presenter with The Greeley Company. A recognized expert in the field, Cairns has been a faculty member with the National Association Medical Staff Services (NAMSS) since 1990. She presents frequently at state and national seminars on subjects such as basic and advanced credentialing and privileging, core privileging, AHP credentialing, CMS’ Conditions of Participation, and the standards of-and survey preparation for-The Joint Commission, NCQA, HFAP, and DNV GL. For the past 18 years, Cairns has been an advisor to healthcare attorneys, including providing expert witness testimony regarding credentialing and privileging issues. She conceptualized and wrote six versions of Verify and Comply, an industry textbook and favorite since 1999.

Amy M. Niehaus

Amy M. Niehaus, CPMSM, CPCS, MBA, is an independent healthcare consultant with more than 25 years of experience in the medical services and credentialing profession. In her current role, she advises clients in the areas of accreditation, regulatory compliance, credentialing, process simplification and redesign, credentialing technology, credentials verification organization (CVO) development, and delegation. Niehaus has worked in multiple environments throughout her career, including acute care hospitals, CVOs, managed care organizations (MCO), health plans, and consulting firms. She has been a member of NAMSS since 1991, is currently a NAMSS instructor, and previously served as chair of the association’s MCO Task Force, and chair and member of the NAMSS Education Committee. She is a former president of the Missouri Association Medical Staff Services and its Greater St. Louis Area chapter. Niehaus frequently speaks on credentialing and privileging processes; TJC, NCQA, and URAC accreditation standards and survey preparation; CVO certification; provider enrollment; and delegation. She has authored and contributed to a variety of industry-related publications and is the author of Managed Care Credentialing: Compliance Strategies for Health Plans, CVOs, and Delegated Entities (HCPro, 2019).

Todd Sagin, MD, JD

Todd Sagin, MD, JD, is a physician executive recognized across the nation for his work with hospital boards, medical staffs, and physician organizations. He is the national medical director of Sagin Healthcare Consulting, LLC, and HG Healthcare Consultants, LLC, which provide guidance on a wide range of healthcare issues. He served for more than half a decade as the vice president and national medical director of The Greeley Company. Sagin is a practicing family physician and geriatrician who has held executive positions in academic and community hospitals and in organized medicine. He frequently lectures and facilitates retreats on medical staff affairs, physician leadership skills, relationships between hospitals and doctors, strategic healthcare planning, governance, and related topics.

Mark A. Smith, MD, MBA, FACS

Mark A. Smith, MD, MBA, FACS, is an independent senior healthcare consultant with HG Healthcare Associates. He previously served as the chief medical officer with Morrisey Associates Inc./Morcare LLC. Smith brings 30 years of clinical practice and hospital management experience to his work with physicians and hospitals across the United States. For the past 12 years, he has practiced as a clinical assistant professor of surgery in the Vascular and Endovascular Surgery Section at the University of California, Irvine Medical Center. Smith’s clinical practice as a surgeon and multiple roles in senior hospital administration make him uniquely qualified to assist clients develop solutions to their complex problems, including system quality and performance improvement, peer review, ongoing and focused professional practice evaluation, management of deficient practitioner performance, criteria-based privileging, low volume practitioners, ED call and external focused review. Smith is a board-certified vascular surgeon. He previously practiced general and vascular surgery in a private practice setting for 25 years. Smith’s previous positions include president of the medical staff, chief of surgery, chair of peer review committee, medical director of cardiac surgery at Desert Regional Medical Center and chief medical officer for the Verisys Corporation.


Speakers

Christine Bergeron

Christine Bergeron is the CVO client liaison and operations director at symplrCVO, the NCQA-certified credentials verification organization that works with hospitals, health systems, payors, accountable care organizations, and other facility types to provide fast, expert provider credentialing and payor enrollment. Bergeron joined IntelliSoft Group in November 2010 as provider enrollment team lead for IntelliCVO—the precursor to symplrCVO—where she managed the activities of a telecommuting provider enrollment team and established key productivity metrics that helped the CVO lead the market. Previously, Bergeron was a senior analyst at Cambron Credentials from 2007 to 2010, where she provided primary source verification and payor enrollment services. Bergeron studied accounting at Champlain College in Burlington, Vermont. She enjoys using her skills and vast experience interacting with prospective and current primary source customers and payor enrollment customers to guide them in all stages of projects.

Jennifer Cloud, CPMSM, CPCS, is the director of provider credentialing services at symplrCVO, the NCQA-certified credentials verification organization that works with hospitals, health systems, payors, accountable care organizations, and other facility types to provide fast, expert provider credentialing and payor enrollment. She oversees a team of payor enrollment specialists, CVO credentialing specialists, and managers in the division. Cloud joined IntelliSoft Group in October 2016 as a provider enrollment specialist for IntelliCVO—the precursor to symplrCVO—and was quickly promoted to manager of provider enrollment in November 2017. She and her team work collaboratively with the operations, sales, and marketing teams, as well as the executive staff, to exceed symplrCVO customers’ needs and expectations. Previously, Cloud was manager of medical staff services for LRG Healthcare from October 2012 to October 2016. Cloud earned her certified provider credentialing specialist credential in 2009 and her certified professional medical services management credential in 2011 and had the privilege to serve as President-Elect of New Hampshire Association Medical Staff Services.

Jonathan A. Goldner, DO, MMM, FCCP, FCCM

Jonathan A. Goldner, DO, MMM, FCCP, FCCM, is the associate chief medical officer at Lehigh Valley Hospital—Pocono in East Stroudsburg, Pennsylvania, a position he has held since 2012. He has been involved with hospital administration and medical staff leadership there for the past 30 years. Besides his administrative responsibilities, he is a practicing internist that is board certified in internal medicine, critical care and geriatrics. His faculty appointments include being a clinical assistant professor of medicine at the Philadelphia College of Osteopathic Medicine and the Geisinger Commonwealth School of Medicine. He believes in a multidisciplinary team approach to healthcare to continuously improve quality, prevent readmissions, and decrease adverse events. Goldner obtained his DO degree from the Chicago College of Osteopathic Medicine and completed his internal medicine residency at the Lehigh Valley Hospital Network.  He obtained his Masters in Medical Management at Carnegie Mellon University.

Jeffrey A. Sanfield, MD, FACP, CDE

Jeffrey A. Sanfield, MD, FACP, CDE, is a practicing physician and experienced medical staff leader based in Michigan. He has been chair of the internal medicine department at St. Joseph Mercy Hospital in Ann Arbor Michigan since 1998, chair of the credentials committee at St. Joseph Mercy Health Systems in Ypsilanti, Michigan, since 2007, and chair of the allied health credentials committee since 2007. He has held numerous other medical staff leadership positions throughout his medical career and has consulted and been involved in many quality assurance and peer review activities. Sanfield is the president and founder of Ann Arbor Endocrinology and Metabolism P.C. and is the medical director of the Diabetes and Endocrinology Division of St. Joseph Mercy Hospital. He is board certified in internal medicine, endocrinology and metabolism, and is a certified diabetes educator. Having received many honors and awards over the years, Sanfield has been named “Top Doc” by Hour Magazine more than ten times and voted as a “Top Doctor in America” by Consumer Checkbook, both of which speak to his passion for his patients.

Barbara Warstler, MBA, CPMSM, FASPR

Barbara Warstler, MBA, CPMSM, FASPR, is associate vice president of client relations for The Hardenbergh Group in Livonia, Michigan. Warstler brings 20 years of credentialing, medical education, physician relations, and physician recruitment experience to her role working with hospital administrators, medical staff leaders, and medical services professionals in hospitals, health systems, CVOs, health plans, medical groups, and networks across the United States. In her current role, Warstler identifies experienced, qualified MSPs to help clients fill temporary vacancies, supplement existing staff during peak workloads, assess and improve operational efficiency, prepare for upcoming regulatory surveys and audits, pursue National Committee for Quality Assurance accreditation and certification, and more. Warstler is a thought leader, having authored numerous articles and spoken frequently around the country. Prior to joining The Hardenbergh Group, Warstler was the director of medical staff services, credentialing and provider enrollment, for the University Hospitals Health System in Cleveland, Ohio. Warstler is a certified Fellow in the Association for Advancing Physician and Provider Recruitment, maintains her Certified Professional Medical Services Management (CPMSM) status, is certified in Lean-Six Sigma, and, in 2018, received the Credentialing Resource Center Collaboration Award. Warstler earned her Master of Business Administration degree, specializing in Human Resources from Ashland University

Janet Wilson, CPMSM, CPCS

Janet Wilson, CPMSM, CPCS, has been involved in the medical staff services, quality, and credentialing industry for the past 30 years. Her healthcare experience extends to hospitals, quality, managed care, and the CVO environment. Wilson is currently the Central Texas Division Director of Medical Staff Affairs and CVO of Baylor Scott & White Health. Wilson holds a Bachelor of Science in Health Administration and is CPMSM and CPCS certified by NAMSS. Wilson served for three years on the board of directors of NAMSS. Wilson also served on the board of directors of the Texas Society of Medical Staff Services and served as president during her tenure on the board. Wilson has also been an independent educator and consultant  for over 14 years in the areas of credentialing, CVO, quality and medical staff services, with a primary focus on bylaws revisions, privilege form development, medical staff leadership education programs, and development and standardization of policies and procedures/documents across multiple hospital settings. Wilson has taught onsite and virtual CPMSM/CPCS certification study groups and professional development courses for over 14 years. In 2012, Wilson developed and launched a Certification Focused Study Program and teaches the Certification Program exclusively for EDGE-U-CATE, LLC., and is member of their faculty. She also assists in teaching EDGE-U-CATE’s Credentialing School.



Thank you for your interest in the 2020 Credentialing Resource Center Symposium. Please continue to visit us for updates. We will be updating this page frequently as details are finalized.

Please note that the program materials will be available via download and the conference app only. A download link will be provided prior to the event, but a printed book of the presentations will not be available on-site.

Pre-Conference Agenda

Sunday, April 19, 2020


12:00 p.m. – 1:00 p.m.

Registration

1:00 p.m. – 2:10 p.m.

Provider Enrollment 101

Terri Lynn Davis, BS

Industry veteran Terri Lynn Davis kicks off the preconference with an essential session on the foundations of provider enrollment. Learn important terminology, the steps in the enrollment process, and the difference between commercial and government payers.

2:10 p.m. – 2:40 p.m.

Refreshment Break

2:40 p.m. – 3:50 p.m.

Introduction to PECOS/I&A and Surrogacy

David J. Zetter, PHR, SHRM-CP, CHCC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP

Experienced healthcare consultant David Zetter breaks down the Provider Enrollment, Chain, and Ownership System (PECOS), the Identity & Access Management System, and the National Plan & Provider Enumeration System (NPPES) into easy-to-understand pieces in this session. Zetter also introduces surrogacy and explains its importance.

4:00 p.m. – 5:15 p.m.

What Is the Difference Between Credentialing and Payer Enrollment?

Terri Lynn Davis, BS

Join Terri Lynn Davis as she outlines the essential tasks involved in credentialing and payer enrollment. Learn the overlaps and differences between the two functions. In this session, Davis also explains the process of primary source verification and the processes for enrolling both new and existing practitioners and facilities.

 

 



Thank you for your interest in the 2020 Credentialing Resource Center Symposium. Please continue to visit us for updates. We will be updating this page frequently as details are finalized.

Please note that the program materials will be available via download and the conference app only. A download link will be provided prior to the event, but a printed book of the presentations will not be available on-site.

Agenda

Day 1 — Monday, April 20, 2020


7:00 a.m. – 8:00 a.m.

Registration and Continental Breakfast

8:00 a.m. – 9:00 a.m.

Keynote: The Many Faces of Problem Practitioners

Todd Sagin, MD, JD; Mark A. Smith, MD, MBA, FACS;

Amy M. Niehaus, CPMSM, CPCS, MBA; Carol S. Cairns, CPMSM, CPCS

Our faculty kick off the 2020 CRC Symposium with a deep dive into the case of ex-neurosurgeon Christopher Duntsch, also known as Dr. Death. Learn about the failures and shortcomings in the credentialing, privileging, and peer review processes that allowed Duntsch to continue to practice medicine after maiming and even killing patients. Our faculty will also review other recent, ripped-from-the-headlines cases, which will prepare us to begin our discussion on “the many faces of problem practitioners.”

9:10 a.m. – 10:10 a.m.

Fundamentals of Credentialing

Carol S. Cairns, CPMSM, CPCS

Amy M. Niehaus, CPMSM, CPCS, MBA

Credentialing is intended to be the first line of defense in keeping out problematic practitioners. However, a recent study found that 85% of practitioners who went through the corrective action process should never have made it through the initial credentialing process.

Join our speakers for a back to basics credentialing session on the leading best practices in credentialing, primary source verification, and communicating with applicants.

Peer Review 2020: A Practical Strategy for Navigating Murky Waters

Jeffrey Sanfield, MD, FACP, CDE 

Walk away from this session with a practical way to incorporate effective peer review in your organization. Attendees will learn the challenges of objectively managing peer review, several ways to manage conflicts of interest and barriers to success, how to find a balance between support and discipline, and how to create an objective algorithm and policy on medical staff professional practice evaluation.

10:10 a.m. – 10:40 a.m.

Networking Break – Exhibit Hall

10:40 a.m. – 11:40 a.m.

Medical Staff Applications: Pink Flags vs. Red Flags

Carol S. Cairns, CPMSM, CPCS

Mark A. Smith, MD, MBA, FACS

Without thorough and comprehensive credentialing processes, medical staff leaders and MSPs may inadvertently allow undesirable practitioners to be granted clinical privileges. During this session, attendees will learn how to identify, investigate, and report subtle “pink flags” on medical staff applications in order to keep patients safe and reduce medical and legal risk to the organization.

Dealing With Disruptive Practitioners

Todd Sagin, MD, JD

Amy M. Niehaus, CPMSM, CPCS, MBA

During this session, our speakers will discuss the challenges faced by physician leaders and MSPs when it comes to disruptive practitioners. Learn how MSPs can identify a disruptive practitioner during the credentialing process and stop the application from being pushed through the process quickly.

Then, learn what physician leaders can do to navigate the uncomfortable waters of confronting and managing a disruptive practitioner who has made it onto the medical staff. 

11:40 p.m. – 12:40 p.m.

Lunch (provided)—Exhibit Hall

12:40 p.m. – 1:40 p.m.

CVO vs. MSO Zones: Where Does One Stop and the Other Begin?

Christine Bergeron

Jennifer Cloud, CPMSM, CPCS

There is no shortage of work involved in verifying, onboarding, and enrolling providers. But ironically, there are common zones of duplication when a CVO or delegated credentialing arrangement is used. During this session, participants will learn how to bridge the gap between the CVO team and their internal customers (medical staff office) and external customers (insurance payers) in ways that lead to efficiencies and cost savings, ultimately setting the organization up to become automated.

Collaborative Approach to Developing and Maintaining Delineation of Privileges in Your Organization

Janet Wilson, CPMSM, CPCS 

With advances in healthcare and technology, organizations must be diligent in the development and maintenance of delineation of privilege forms. Not only do accrediting and regulatory

bodies require current privilege forms and criteria, organizations have an obligation to their patients to ensure practitioners are practicing within the scope of the services defined by the

organization’s governing body. During this presentation, attendees will learn the importance of developing and reviewing privilege forms, as well as ideas for an ongoing, systematic, collaborative approach to privilege form maintenance.

1:50 p.m. – 2:50 p.m.

Case Review: Getting It Right

Mark A. Smith, MD, MBA, FACS

Todd Sagin, MD, JD

Although peer review is more than just case review, case review is still the foundation for much of peer review. However, medical staffs still struggle to establish a well-defined, well-documented process built on sound principles to reduce bias. This session will focus on how to conduct case review so that it is effective, avoids physician hostility and politics, and is seen as objective and fair.

Preventing Credentialing Mishaps Through Integration

Amy M. Niehaus, CPMSM, CPCS, MBA 

Are there ways to prevent problematic practitioners from joining your organization even before the credentialing process? This session will explore ways to vet practitioners earlier in the process, such as during the recruiting, interviewing, and hiring processes, and help you determine what information you can collect before offering a practitioner an application/contract.

2:50 p.m. – 3:20 p.m.

Networking Break—Exhibit Hall

3:20 p.m. – 4:20 p.m.

Intersection Between Quality and Peer Review

Mark A. Smith, MD, MBA, FACS

Does it often seem like your quality department and medical staff services department are doing the same work related to peer review/OPPE/FPPE? This session will explore strategies for realigning these departments to minimize duplicative work while also ensuring your peer review processes remain effective, efficient, and unbiased.

The Growing Threat of Negligent Credentialing Litigation

Carol S. Cairns, CPMSM, CPCS

Todd Sagin, MD, JD 

Today, it seems like there are more negligent credentialing lawsuits than ever before. This session will explain the nature of negligent credentialing lawsuits and explore the forces driving their sudden proliferation. Our speakers will also share insights based on their own experiences with negligent credentialing cases. Learn how to develop solid policies and gain tips for identifying common triggers so that your organization can avoid negligent credentialing lawsuits.

4:30 p.m. – 5:30 p.m.

Rapid Fire

Todd Sagin, MD, JD

Mark A. Smith, MD, MBA, FACS

Carol S. Cairns, CPMSM, CPCS

Amy M. Niehaus, CPMSM, CPCS, MBA

Our expert faculty will provide high-level overviews and quick tips for today’s hottest topics in medical staff and credentialing, including system unification, professional development, evolving medical staff structures, and much more.

5:30 p.m. – 6:30 p.m.

Reception—Exhibit Hall

 

 

Day 2 — Tuesday, April 21, 2020


7:00 a.m. – 8:00 a.m.

Continental Breakfast—Exhibit Hall

8:00 a.m. – 9:00 a.m.

Current Trends in OPPE and FPPE

Mark A. Smith, MD, MBA, FACS

Peer review veteran Mark Smith will look at changes and new trends in the OPPE and FPPE realm, such as applying peer review across a healthcare system, OPPE vs. case review, increases in Joint Commission citations, and how value-based medicine is affecting OPPE and FPPE.

9:10 a.m. – 10:10 a.m.

Corrective Action and Negligent Peer Review

Todd Sagin, MD, JD

This session will cover best practices for the formal corrective action process, from receipt of the incident report through the practitioner’s fair hearing. Learn what happens when the process is not carried out correctly and/or has loopholes that create additional problems. This session will also look at how to avoid claims of negligent peer review by practitioners.

Aging Practitioners: The Medical Staff’s Responsibility to Patients and Late-Career Practitioners

Jonathan Goldner, DO, MMM, FCCP, FCCM

Learn the latest developments in the conundrum of how to cope with aging providers and gain tips for developing an aging practitioner policy at your organization. Physician Jonathan Goldner discusses how aging affects both medical and surgical specialists, what the medical staff’s responsibilities are both to aging practitioners and patients, and how to develop a systematic approach to the late-career practitioner.

10:10 a.m. – 10:40 a.m.

Networking Break—Exhibit Hall

10:40 a.m. – 11:40 a.m.

Managed Care Credentialing: Standards and Compliance Strategies for Health Plans, CVOs, and Delegated Entities

Amy M. Niehaus, CPMSM, CPCS, MBA

The role of the MSP is expanding to include payer enrollment and delegated credentialing responsibilities for managed care organizations. During this session, attendees will learn the nuances of managed care credentialing as well as the regulatory and accreditation requirements of NCQA, CMS, and URAC. They will also learn how to streamline the enrollment process through delegation.

Managing and Supporting Impaired and Burned Out Practitioners

Todd Sagin, MD, JD

Don’t let impaired and burned out practitioners negatively affect your hospital’s operations or put your patients and staff at risk. During this session, attendees will learn how to implement or expand a sound wellness program and committee, what actions to take, when corrective action is necessary, how to develop policies, and what the MSP’s role is in these processes.

11:40 a.m. – 12:40 p.m.

Lunch (provided)—Exhibit Hall

12:40 p.m. – 1:40 p.m.

Advanced Practice Professionals: Contemporary Approaches to Credentialing, Privileging, and Peer Review

Carol S. Cairns, CPMSM, CPCS

Advanced practice professionals (APP) are increasing in number and significance across the healthcare continuum. However, varying state laws and organizational cultures make it difficult for medical staffs to apply standard processes to these practitioners. During this session, attendees will learn how to develop an action plan and acquire the necessary tools for APP credentialing, privileging, and peer review.

Developing a New Provider Orientation Program

Barbara Warstler, MBA, CPMSM, FASPR

This interactive session will give participants practical tools and examples to help new providers get started on the right foot. You will learn why having an orientation program is important, review the cost of provider turnover to an organization, how to develop an orientation program, and how to conduct follow-up with providers after orientation.

1:50 p.m. – 2:50 p.m.

Advanced Practice Professionals: Expanding Their Scope of Practice

Carol S. Cairns, CPMSM, CPCS

What do you do when an APP wants to expand their scope of practice? What do you do when you learn an APP is practicing outside of their scope? What if the scope is not well-defined or the supervising physician is not properly identified?

Attendees will learn about a recent court case in which all of these issues occurred and what they can do to create a mechanism that supports legal expansion of an APP’s scope of practice.

Telemedicine: How to Master Credentialing While Meeting Legal Requirements

TBD

Many organizations are either using or providing telehealth practitioners. While distance doesn't diminish a hospital’s responsibility to thoroughly vet and assess affiliated

practitioners, it can throw a wrench in conventional credentialing approaches. This session will explain the benefits of credentialing by proxy andprovide practical, compliance-minded guidance on vetting and assessing competence of remote practitioners as well as other legal aspects to keep in mind when working with telemedicine practitioners.

2:50 p.m. – 3:20 p.m.

Networking Break—Exhibit Hall

3:20 p.m. – 4:00 p.m. or 4:30 p.m.

Employed Physicians: Are Problematic Physicians Even More Problematic When They Are Employed?

Todd Sagin, MD, JD; Carol S. Cairns, CPMSM, CPCS; Amy M. Niehaus, CPMSM, CPCS, MBA; Mark A. Smith, MD, MBA, FACS

Imagine having to pay a physician millions of dollars to leave your organization because you mishandled his or her termination. This was the case for one facility, where botched communication among senior officials and a lack of connecting activities between the hospital and the medical staff led to a physician receiving a settlement after being terminated. Our faculty will close the program by discussing what unique issues employment brings to dealing with a problematic physician and providing tips for properly handling the termination of an employed practitioner.

 

 



Thank you for your interest in the 2020 Credentialing Resource Center Symposium. Please continue to visit us for updates. We will be updating this page frequently as details are finalized.

Please note that the program materials will be available via download and the conference app only. A download link will be provided prior to the event, but a printed book of the presentations will not be available on-site.

Location

Sheraton New OrleansWhere: Sheraton New Orleans Hotel
500 Canal Street
New Orleans, LA, 70130

Room rate: $220/night
Hotel cut-off date: Monday, March 30, 2020
Toll-Free Reservation Center: (800) 325-3535 and reference HCPro CRC Symposium
Hotel Reservations: https://book.passkey.com/event/49973500/owner/111/home 



Thank you for your interest in the 2020 Credentialing Resource Center Symposium. Please continue to visit us for updates. We will be updating this page frequently as details are finalized.

Please note that the program materials will be available via download and the conference app only. A download link will be provided prior to the event, but a printed book of the presentations will not be available on-site.

Event Pricing

Member Pricing
Regular Rate: $895.00
Early Bird Rate: $795.00 (Early bird deadline is February 7, 2020)
Group Rate: $3,580.00


Non-Member Pricing
Regular Rate: $995.00
Early Bird Rate: $895.00 (Early bird deadline is February 7, 2020)
Group Price: $3,980.00


Pre-Conference Pricing
Regular Rate: $495.00
Early Bird Rate: $425.00 (Early bird deadline is February 7, 2020)


CRC Members save $100! Call 1-800-650-6787 ext. 8124  to receive your exclusive discount.

Send a team of four and a fifth member attends free!
Call (800) 650-6887 ext. 8124 to take advantage of this special offer, conditions apply.

Need to register a large group (more than 5)? Call your registration representative at (800) 650-6787 ext. 8124 for group pricing options.


Cancellation Policy

Cancellation Policy
Please click here to view our cancellation policy.

 



Thank you for your interest in the 2020 Credentialing Resource Center Symposium. Please continue to visit us for updates. We will be updating this page frequently as details are finalized.

Please note that the program materials will be available via download and the conference app only. A download link will be provided prior to the event, but a printed book of the presentations will not be available on-site.

Continuing Education

*Stay tuned for our CEU offerings!



Thank you for your interest in the 2020 Credentialing Resource Center Symposium. Please continue to visit us for updates. We will be updating this page frequently as details are finalized.

Please note that the program materials will be available via download and the conference app only. A download link will be provided prior to the event, but a printed book of the presentations will not be available on-site.

Sponsors/Exhibitors

American Board of Physician Specialties (ABPS)

MD- Review

For information about sponsorship/exhibitor opportunities, please contact Amy Roadman at 615-594-1865 or aroadman@hcpro.com.

 



Thank you for your interest in the 2020 Credentialing Resource Center Symposium. Please continue to visit us for updates. We will be updating this page frequently as details are finalized.

Please note that the program materials will be available via download and the conference app only. A download link will be provided prior to the event, but a printed book of the presentations will not be available on-site.