Engaging Case Management Ethical Excellence: The Four Common Threads of Care Considerations

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Engaging Case Management Ethical Excellence: The Four Common Threads of Care Considerations

Product Code: YZHHA051519

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Engaging Case Management Ethical Excellence: The Four Common Threads of Care Considerations

Presented on: Wednesday, May 15, 2019 | 1:00–4:00 p.m. EST

Presented by: Ellen Fink-Samnick, MSW, ACSW, LCSW, CCM, CRP

The latest generation of industry disruptors confronts case managers with ethical dilemmas at every turn. Each practice setting, client condition, and circumstance has unique issues mandating attention. Specialty populations and addressing end-of-life care can make for complex dynamics when case managing patients and their families. Yet amid the individuality of each client situation lies consistency through four common threads: capacity, competence, coping, and choice. 

In this three-hour virtual workshop, Ellen Fink-Samnick, MSW, ACSW, LCSW, CCM, CRP, will guide attendees through the ethical foundations necessary to manage today’s complex care considerations. Learn how to use the four threads as a foundation that can be applied to complex cases while ensuring adherence with case management’s ethical principles. Engage in a session that fosters case management excellence through providing quality, safe, and ethically sound care coordination.

At the conclusion of this program, participants will be able to:

  • Distinguish and define the four common threads of client care considerations
  • Follow industry guidelines for discharge planning
  • Describe the ethical challenges faced during transitions of care
  • Explain why end-of-life care can pose ethical pitfalls for case managers
  • Present the challenges of working with traumatic brain injury populations
  • Explain healthcare challenges experienced by the LGBTQ population
  • Identify meaningful outcome measures for case managers to capture


Part One

  • Discuss the industry legislation and regulatory guidelines for discharge planning
    • Conditions of Participation
  • Identify and apply the four client care considerations to your practice
    • Capacity
    • Competence
    • Coping
    • Choice
  • Case study
  • Q&A

Part Two

  • Considerations for end-of-life care
    • Getting clear on advance directives
      • Terminology and types
      • Distinct needs of adult and pediatric populations
    • Shared decision-making for case management
    • Case study
  • Considerations for specialty populations
    • Understanding the complexity of:
      • Traumatic brain injury patients
      • The LGBTQ community
  • Case study
  • Q&A

Part Three

  • Leveraging ethical excellence
    • The competencies of ethical excellence
    • Ensuring meaningful outcomes that meet organization goals and fiscal imperatives
    • Attention to the established resources of accountability
  • Q&A

Who Should Listen?

  • Case managers
  • Case management managers and directors
  • Nurses
  • Utilization review staff
  • Physician advisors
  • Discharge planners
  • Care coordinators
  • Social workers

Meet the Speaker

Ellen Fink-SamnickEllen Fink-Samnick, MSW, ACSW, LCSW, CCM, CRP, principal of EFS Supervision Strategies, LLC, empowers healthcare's transdisciplinary workforce through professional speaking, mentoring, and consultation. She has been an award-winning case management advocate for over 30 years.

Fink-Samnick has contributed to the industry's top educational resources for professional case managers and social workers, including books, chapters, and educational modules on ethical practice, ethical use of case management technology, competency-based case management practice models, workplace bullying and violence, collaborative care, Wholistic Case Management®, and the social determinants of health.


Webinar system requirements and program materials: 
To fully benefit from the webinar experience, please note you will need a computer equipped with the following:

Browser: Microsoft Internet Explorer 6 or later, Firefox, Chrome, or Safari, with JavaScript enabled 
Internet: 56K or faster Internet connection (high-speed connection recommended) 
Streaming: for audio/video streaming, Adobe Flash plug-in or Safari browser on iOS devices 

Prior to the webinar, you will receive an email with detailed system requirements, your login information, presentation slides, and other materials that you can print and distribute to all attendees at your location. 

No problem. The On-Demand version will be available. Use it as a training tool at your convenience—whenever your new or existing staff need a refresher or need to understand a new concept. Play it once or dozens of times. A $399 value! 

Participation in the webinar is just $399 per site. All materials must be retrieved from the Internet. 

Call your customer service representative toll-free 800-650-6787 or email customerservice@hcpro.com if you have questions.