Shannon E. McCall, RHIA, CCS, CCS-P, CPC, CPC-I, CEMC, CRC, CCDS, directs all of HCPro’s Certified Coder Boot Camp® programs. She is the developer of the Certified Coder Boot Camp®—Inpatient Version and the Evaluation and Management Boot Camp®. Most recently she collaborated with the CDI team to develop the Risk Adjustment Documentation and Coding Boot Camp®. As a consultant for HCPro, she works with hospitals, medical practices, and other healthcare providers on a wide range of coding-related issues with a particular focus on education, coding reviews, and audits.

McCall has extensive experience with coding for both physician and hospital services. Prior to joining HCPro, she worked for a national medical practice management company, where her duties included serving as a client manager and an in-house coding trainer. She also previously worked for a national consulting firm focusing on hospital inpatient, outpatient, and ER services.

McCall is accredited as a Registered Health Information Administrator, a Certified Coding Specialist, and a Certified Coding Specialist–Physician by the American Health Information Management Association (AHIMA), and is an AHIMA-approved ICD-10-CM/PCS instructor. She is also accredited as a Certified Evaluation and Management Coder, a Certified Professional Coder, and a Certified Risk Adjustment Coder, and is an AAPC-approved instructor of the Professional Medical Coding Curriculum. Additionally, she is a Certified Clinical Documentation Specialist and has served on the Advisory Board of the Association of Clinical Documentation Improvement Specialists (ACDIS). McCall holds a Bachelor of Science in Health Information Administration from the Medical University of South Carolina.