HCPro Boot Camp Instructor

Karen Zander, RN, MS, CMAC, FAAN is President and CEO of The Center for Case Management. Her pioneering work with clinical case management and CareMap® systems, begun at New England Medical Center Hospitals in Boston almost 30 years ago, is internationally recognized. Hospitals and Health Networks named her a “Cutting Edge” leader. She is the author of many articles about case management. Zander has also written several case management texts: 1) Competency Evaluation Tools for Case Management Professionals, 2) Emergency Department Case Management: The Compendium of Best Practices 2nd edition with K.Walsh, and Hospital Case Management Models: Evidence Connecting the Bedside to the Boardroom. She holds a BSN from Illinois Wesleyan University, an MS in Psychiatric-Mental Health Nursing from Boston University, post-graduate credits from Massachusetts Institute of Technology, and a Doctorate in Humane Letters (DHL), honoris causa, from Ill. Wesleyan University. She has been on the Partners Care at Home Advisory Board, and has been a cellist in the New Philharmonia Orchestra for 20 years.


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Bring our industry-leading instructors to your facility! Hosting a Boot Camp is a cost-effective and convenient solution for training your staff on the latest regulations. For more information, call 877-233-8734 or contact one of our account managers.