Leaders' Guide to Ambulatory & Outpatient Care

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The healthcare industry is making a transformative shift into the outpatient arena. According to a recent HealthLeaders Media Intelligence survey, healthcare leaders intend for 64% of their capital budget investments to go toward ambulatory or outpatient care expansion, and just 36% to inpatient acute care expansion.

This collection compiles new strategies from organizations like Baptist Health and Geisinger Healthcare on how to address the key changes in ambulatory and outpatient care—from business rules, to patient mix, to competitor financials. 

Titles in the Leaders' Guide to Ambulatory & Outpatient Care include:

• New England Baptist Outpatient Care Center: A Model for Success in Orthopedics [On-demand Webcast]
• HealthLeaders Media LIVE from Geisinger: Care Coordination & Population Health [On-demand e-conference]
• Ambulatory & Outpatient Care: A Market-Driven Approach for Success [Research Report]
• New Nursing Roles: Baptist Health’s Innovative Inpatient & Outpatient Models [On-Demand Webcast]

New England Baptist Outpatient Care Center:
A Model for Success in Orthopedics

Leaders from New England Baptist Hospital share best practices around contemporary strategies for orthopedic success in the ambulatory environment. 

At the conclusion of this program, listeners will:

• Discover new approaches to maximize performance of your orthopedic service line
• Gain insight into business strategies and resources necessary to build a world-class “musculoskeletal destination for care”
• Access proven business and clinical strategies to improve outcomes, manage expenses, and optimize the patient experience

HealthLeaders Media LIVE from Geisinger:
Care Coordination & Population Health

See how Geisinger Health System has improved care coordination and cut readmissions 36% through primary care team redesign and HIT-enabled population health.

At the conclusion of this program, listeners will:

• Discover how to redesign primary care through patient engagement and a team approach
• Learn how to close gaps in care transitions with outpatient care managers
• Find out how to build an effective population health management system through data mining, risk stratification, and disease registries
• Learn how Geisinger’s ProvenHealth Navigator™ model promotes best practices and sustainable systems of care

Ambulatory & Outpatient Care:
A Market-Driven Approach for Success

Ambulatory and outpatient care can be a great way to increase patient visits, grow market share, and generate substantial revenue—but only if you follow the industry’s direction of providing broader access, delivering care with greater efficiency, and treating patients as consumers. This report uncovers the strategies and tactics that can make it work for you.

 Get answers to key strategic questions:

• How did Borgess Health build a new $29.6 million ambulatory health park that’s already producing a positive margin and pushing outpatient revenues above 50%?
• What are the challenges—and lessons—brought on by big-box retailers’ entry into healthcare, particularly related to treating patients as consumers?
• How has UPMC reduced its cost structure to support ambulatory care efficiency by renegotiating supply chain contracts, reconsidering appropriate staffing levels, and working more closely with its physicians?
• Why are access to care, the need to coordinate care across the continuum, and the ability to provide more efficient care are now as vital to market-share growth as maximizing the acute care referral base?
• How did Jupiter Medical Center succeed in applying a retail business model to determining the location, staffing, compensation, and service offerings of its new urgent care center?
• How is UPMC building a network of ambulatory urgent care and community outpatient facilities that target specific needs, such as children’s health and sports medicine?
• How was Jupiter Medical Center able to build an urgent care center, achieving double-digit revenue growth without cannibalizing business from its nearby medical center?

New Nursing Roles:
Baptist Health’s Innovative Inpatient & Outpatient Models

Leaders from Baptist Health reveal how they are cultivating these roles at their organization, providing the skills training and staff structure to support new nurse leaders and translating that into improved metrics.

At the conclusion of this program, listeners will:

• Glean lessons learned from Baptist Health’s experimentation with new nurse leadership models
• Understand what key skills and training are necessary for an effective nurse navigator, including expanding the focus of care to the continuum
• Identify the primary responsibilities of a clinical nurse leader within inpatient care model
• Learn the specific outpatient model Baptist Health has implemented to drive primary care redesign through RN care coordinators

Publish Date: June 16, 2015