When Things Go Right: Patient Safety Best Practices in Action

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When Things Go Right: Patient Safety Best Practices in Action

Product Code: VPSBP

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Cover the hottest patient safety topics with your staff in 20 minutes

Let Children’s Hospital Boston help you improve communication and reduce medical errors
This 20-minute DVD walks viewers through a true-to-life patient experience at a nationally recognized hospital in Boston. A quick and effective training tool, it illustrates a combination of active communication and teamwork to equip your staff with the best practices to improve patient safety in your facility. Upon completion, you’ll see why Children’s Hospital Boston is one of the leaders in patient safety in healthcare today.


  • Gain a clearer understanding of critical patient safety topics from one of the nation’s cutting-edge facilities
  • Provide quick training to staff in an easy to use format
  • Reduce errors and equip staff with the standardized SBAR approach
  • Drive home the importance of effective communication among caregivers with help from real clinicians at Children’s Hospital Boston
  • Promote teamwork at your facility through interdisciplinary education

Patient Safety best practices demonstrated by actual employees of Children’s Hospital Boston:

Patient identification
Use active communication to ensure the proper information is received even under duress.

Hand Hygiene
Learn specific ways to prevent the spread of healthcare associated pathogens.

Improving Communication

Miscommunication is the #1 cause of healthcare errors. Communicate with your peers in a way that reduces the possibility of a critical mistake.

Medication Reconciliation
Take away compliant strategies to safeguard the transfer of information regarding a patient’s medication.

Reporting Critical Results
Reduce your chance of a negative outcome by learning techniques to keep lists short and to minimize the number of handoffs.

Universal Protocol
Prevent undesirable outcomes such as wrong-patient, wrong-site, or wrong –procedure by practicing Universal Protocol.

Labeling Medication and Solutions
Prevent medication errors by using proper techniques to verify information before it’s passed onto the patient.

Clinician to Clinician Hand-off
Relay information in a clear and effective way to eliminate the possibility of mistakes and improve communication among caregivers.