Team-Based A/R: Get it Together and Keep More Revenue

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Team-Based A/R: Get it Together and Keep More Revenue

Product Code: YMPDA112019

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Team-Based A/R: Get it Together and Keep More Revenue

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Presented on: Wednesday, November 20, 2019 | 1:00–2:00 p.m. Eastern

Presented by: Doris V. Branker, CPC, CPC-I, CIRCC, CPMA, CANPC, CEMC, President, DB Healthcare Consulting, LLC, Sunrise, FL

In a medical practice, accounts receivable isn’t just an office or an officer. The collections process is not solely the responsibility of the person in the “collector” seat, but also billing, front desk, and other personnel—and when everyone knows and does their part, A/R gets more effective at bringing in money.

At the conclusion of this program, participants will be able to:

  • Identify the internal key players in an organization’s revenue cycle
  • Understand how each role contributes to the A/R process
  • Evaluate causes of leaks in the revenue stream and plug them
  • Identify external key players in RCM and when to use them
  • Locate practice specific resources to improve A/R


  • How key player agreement and goal clarity powers effective A/R
  • The role of contracting in A/R
  • The role of insurance verification in A/R
  • The role of reception/check-in in A/R
  • The role of the revenue cycle management team in A/R
  • RCM analytics: Bringing it all together
  • The role of external key players (patient, provider reps, and others)
  • Take-home tips
  • Q&A

Who Should Listen?

  • Medical Practice Revenue Managers
  • Accounts Receivable Managers
  • Revenue Cycle Managers
  • Practice Managers
  • CFOs
  • Billing Managers
  • Financial Managers

Meet the Speaker

Doris V. Branker has a practice management consulting firm that also offers medical coding preparation camps. Dori is a nationally-recognized educator, coding expert, and practice management consultant, as well as an approved educator and PMCC licensed instructor with AAPC. Her areas of expertise include medical coding, compliance, auditing, billing and collections management. She holds specialty certifications in E/M, Interventional Radiology, and Cardiovascular coding.


Webinar system requirements and program materials: 
To fully benefit from the webinar experience, please note you will need a computer equipped with the following:

Browser: Microsoft Internet Explorer 6 or later, Firefox, Chrome, or Safari, with JavaScript enabled 
Internet: 56K or faster Internet connection (high-speed connection recommended) 
Streaming: for audio/video streaming, Adobe Flash plug-in or Safari browser on iOS devices 

Prior to the webinar, you will receive an email with detailed system requirements, your login information, presentation slides, and other materials that you can print and distribute to all attendees at your location. 

No problem. The On-Demand version will be available. Use it as a training tool at your convenience—whenever your new or existing staff need a refresher or need to understand a new concept. Play it once or dozens of times. A $199 value! 

Participation in the webinar is just $199 per site. All materials must be retrieved from the Internet. 

Call your customer service representative toll-free 800-650-6787 or email if you have questions.