SBAR Basics

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SBAR Basics

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SBAR Basics
A Guide for Healthcare Managers

Susan Hendrickson    


Is effective communication of vital information a challenge at your healthcare facility?
We can help.

Start with the basics!

SBAR Basics: A Resource Guide for Healthcare Managers provides examples of what to do—and what not to do—to ensure SBAR (Situation, Background, Assessment, and Recommendation) works. Tips for getting buy-in at many levels and a variety of customizable tools are offered in addition to the basic, easy-to-understand information to provide you with everything you need to implement and ensure the success of your SBAR system!

SBAR is a proven system to standardize the communication of critical information. Regulatory agencies are heightening their attention to patient safety, and poor communication remains one of the most-cited reasons for medication errors as well as delays in care.

SBAR Basics: A Resource Guide for Healthcare Managers is the perfect resource to help you meet The Joint Commission’s standards and create a culture of safety. Communicate critical information and save patient lives.

This valuable resource offers:

  • A non-intimidating, primer approach
  • Clear explanations of what SBAR can and cannot do
  • Proven benefits to your facility
  • An easy-to-follow guide to the SBAR process
  • Useful diagrams, tips, and strategies
  • Helpful activities to gain buy-in throughout your facility
  • A list of additional resources
  • And much more!


About the Author:

Susan W. Hendrickson, MHRD/OD, RN, CPHQ, FACHE is director of clinical quality and patient safety for the Via Christi Wichita Health Network in Wichita, Kansas. In her role she oversees patient safety, core measures, quality management/process improvement, clinical risk management, infection control, patient grievance resolution, regulatory compliance and survey readiness activities for two acute care campuses, a free-standing physical rehabilitation hospital and a behavioral health facility.

Published: September 2008