A Guide for Healthcare Managers
Is effective communication of vital information a challenge at your healthcare facility?
We can help.
Start with the basics!
SBAR Basics: A Resource Guide for Healthcare Managers provides examples of what to do—and what not to do—to ensure SBAR (Situation, Background, Assessment, and Recommendation) works. Tips for getting buy-in at many levels and a variety of customizable tools are offered in addition to the basic, easy-to-understand information to provide you with everything you need to implement and ensure the success of your SBAR system!
SBAR is a proven system to standardize the communication of critical information. Regulatory agencies are heightening their attention to patient safety, and poor communication remains one of the most-cited reasons for medication errors as well as delays in care.
SBAR Basics: A Resource Guide for Healthcare Managers is the perfect resource to help you meet The Joint Commission’s standards and create a culture of safety. Communicate critical information and save patient lives.
This valuable resource offers:
- A non-intimidating, primer approach
- Clear explanations of what SBAR can and cannot do
- Proven benefits to your facility
- An easy-to-follow guide to the SBAR process
- Useful diagrams, tips, and strategies
- Helpful activities to gain buy-in throughout your facility
- A list of additional resources
- And much more!
About the Author:
Susan W. Hendrickson, MHRD/OD, RN, CPHQ, FACHE is director of clinical quality and patient safety for the Via Christi Wichita Health Network in Wichita, Kansas. In her role she oversees patient safety, core measures, quality management/process improvement, clinical risk management, infection control, patient grievance resolution, regulatory compliance and survey readiness activities for two acute care campuses, a free-standing physical rehabilitation hospital and a behavioral health facility.
Published: September 2008