Shipping Rates and Policy

Shipping Methods

Normal Delivery: 7-10 business days
Rush Delivery: 1-3 business days

  • Rush Delivery only applies to certain items.
  • Rush shipping orders placed on the store must be placed before 1 PM Central Standard Time to arrive in the time frame stated.
  • Rush Delivery not available for purchases outside the United States.

Call 1-800-650-6787 for assistance with special requests or questions.

Shipping Rates

  • Orders will be processed within 3 business days via UPS
  • We will not ship to P.O. Boxes
  • Newsletter subscriptions will begin with the next month's issue.


Standard Shipping Fee
Express Shipping
Newsletters (per year)
$24 per year Not Applicable / AK, HI, PR ($27)
Orders less than $100
$37.95 (2nd day) / $44.95 (overnight)
Orders $100-499
$47.95 (2nd day) / $54.95 (overnight)
Orders $500+
$52.95 (2nd day) / $59.95 (overnight)

Cut off for RUSH is 1:30 CST for CSR order.

*No international newsletter print subscriptions / electronic must be paid upfront.

For information on specific shipping rates outside the United States, contact our Customer Service.

Shipping Procedures and Order Processing

For orders with multiple items with different shipping options, those shipping options will still apply. Shipping charges will be assessed based on individual types of products in your basket.

Example: If you ordered two books and a newsletter subscription, the shipping charge would be the tiered shipping cost for the books and $24 for the newsletter subscription.

For products from HCPro, we will ship all orders received during the work week within 24 hours. HCPro product orders received over the weekend will be shipped on the following Tuesday. Your order will be shipped via UPS or FedEx within 5 business days. We will not ship to P.O. Boxes.

Only for CDI Pocket Guide:
1-5 copies - $19.95
6-25 copies - $24.95
25+ copies - $29.95

Canadian shipping: calculate regular cost for shipping and add $22 for custom charges

International orders
All International orders must be paid with a credit card up front.
PSQH: see pricing sheet.
For NL subscriptions, the shipping price is cost *1.50. Add this number to the base price.
Example: subscription is $425 a year. Multiply this by 1.50 = $637.50s/h. Total to subscribe with print is $1062.50

For book/one shot orders, the shipping price is cost * 0.75. Add this number to the base price.

Example: book is $155 per copy. They want 2 copies. $155.00 * 2 = $310.00 is the base price for this order. Multiply this by 0.75 = $232.50 s/h. Total to order the books is $542.50

For more shipping information, please contact our Customer Service Department at 800/650-6787 (Monday - Friday, 8:00 a.m. to 5:00 p.m. Central Standard Time). You may also e-mail We answer all e-mail requests received during business hours the same day. We respond the next business morning to e-mail requests received during the weekend or holidays.