Nurses and Social Workers in Case Management (Audio Conference)

AUDIO CONFERENCE ON CD OR AUDIO ON-DEMAND

Sponsored by Case Management Monthly

presented on October 14, 2008

Partner nurses and social workers in case management to improve your bottom line.

Effective working relationships between nurses and social workers are the foundation of effective patient care management. But did you know that working in harmony can also increase your facility’s bottom line?

Take your team’s synergy to the next level during Case Management Week this year. Listen to Kathleen A. Bower, DNSc, RN, FAAN, and Shawna Grossman Kates, LSW, MSW, MBA, CMAC, present HCPro’s 90 minute audio conference Nurses and Social Workers in Case Management: An Integrated Approach to Improve Care, Culture, and Your Bottom Line. Not only will this program help nurses and social workers manage patient care together, but it will also teach you money-saving strategies, including how to:

• Coordinate cases from clinical, psycho-emotional, and economic perspectives
• Implement new care coordination strategies that can be put to work immediately
• Improve decision-making, and ultimately the bottom line
• Understand the finance of hospital reimbursement to unite nurses and social workers under a common goal

AGENDA

1. Care coordination: at the core of case management
   1. What care coordination is and why it is critical
   2. “Pacing the Case” from physiological and psycho-emotional perspectives
   3. Multiple dimensions of outcomes
2. Nurse and social worker synergy: the foundation of effective case management
   1. How synergy contributes to care, culture, and the bottom line
   2. The impact of professional cultures on prioritization, communication, and decision-making
3. Common knowledge and common goals: understanding the basics of health care finance
   1. Methods of reimbursement and their implications
   2. The core issues of case based reimbursement – for patients as well as health care institutions
   3. Regulatory knowledge as a shared tool
4. Social workers and nurses managing patients together
   1. The road to synergistic practice: stops along the way
   2. Role clarity: beyond who does what to common outcomes
5. Strategies for creating synergy
   1. Shared priorities, shared goals
   2. Differentiated but complementary roles
   3. Staff assignments as a strategy
   4. Team charter
   5. Rounds and more
6. Question and answer session

LEARNING OBJECTIVES

By the end of the program you’ll be able to:

• Describe care coordination and its importance in effective case management
• Describe synergy between social workers and nurses in case management and its importance
• Outline common knowledge and goals that social workers and nurses in case management must have to create an effective partnership
• Identify strategies for creating synergy between social workers and nurses in case management

BONUS TOOLS

In addition to the expertise and advice presented during this audio conference, you'll also receive a slide presentation of the program materials and

• Psychosocial and economic problem list
• Top 10 things nurses and social workers need to know to effectively manage patients

These materials are provided with PDF links.

MEET THE SPEAKERS

Kathleen A. Bower, DNSc, RN, FAAN, CMAC, is principal and co-owner of The Center for Case Management, Inc. She was a member of the team that invented Clinical Paths and provider based case management at New England Medical Center. She provides education and consultation regarding patient care management strategies nationally and internally. She is a fellow in the American Academy of Nursing.

Shawna Grossman Kates, LSW, MSW, MBA, CMAC, is the director of case management and social work at Riddle Memorial Hospital/Main Line Health in Pennsylvania and consulting associate for The Center for Case Management. She is also a well-respected leader, consultant, and speaker on varied topics in the field of care management, with particular emphasis on the unique contributions of social work.

WHO SHOULD LISTEN?

Case managers, social workers, nurses, directors of case management, utilization review managers/directors, and managers to whom social workers and nurses involved in case management report.

Hospital administration may also benefit from this program as a secondary audience.

AUDIO ON-DEMAND

In addition to the regular purchase options for HCPro audio conferences, we are pleased to offer another option, an audio on-demand. Audio on-demand allows you to download the program and play it back at your convenience through your computer or MP3 player. Purchase a CD or audio on-demand of the program and listen when you can. It's also a perfect training tool for new staff or as a refresher for veteran staff.

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