AUDIOCONFERENCE ON TAPE OR CD
Sponsored by Patient Financial Services Advisor
presented on April 18, 2007
Transparent pricing initiatives are forcing organizations to develop strategies to educate consumers about their procedure prices. Your hospital’s Web site can be an effective vehicle to achieve this goal, increase your market share in this competitive time, and greatly impact your bottom line.
The wrong information can send the wrong message to your patients and inadvertently send them to your competitor. The need to be proactive and address the call for transparency is now.
Listen to this 90-minute audioconference where our experts take you through a collection of case studies, introduce you to organizations and state initiatives that are ahead of the curve, and guide you through the process of turning your Web site into a positive educational tool for your customers. Our experts provide you with the building blocks needed to implement a transparency initiative at your facility, including offering consumers an out-of-pocket estimator to provide them with an accurate representation of their expenses prior to service. These useful tools and strategies give you an advantage over your competitors and provide a significant return on investment.
At the conclusion of this program, you’ll be able to:
- Determine where your facility stands in addressing transparency
- Identify points to consider in developing a transparency solution
- Apply solutions that have worked for other providers
- Describe several ideas to educate your customers, such as Web site utilization and out-of-pocket estimators
AGENDA
- Transparent pricing lessons learned from others
- Hospitals
- Hospital associations
- Payors
- States
- International health systems
- Example solutions
- The components needed to develop a program within your organization
- Web site design
- How much data should you disclose
- Pros, cons
- Specific pricing or estimates?
- Inpatient v. outpatient
- Quality v. volume
- Definitions page
- How should you display the data
- Should you include payor information
- Should you provide marketplace information
- Out-of-pocket estimator
- How to develop and integrate into Web site design
- Pros, cons
- Disclaimers
- Experience from actual provider implementation
- Developing a working group among hospital staff
- Patient access
- Business office
- CDM staff
- Marketing
- Information systems
- Leadership
- Resolving potential issues
- Results
- Q&A
MATERIALS INCLUDED IN YOUR PACKET!
In addition to the expertise and advice presented during this audioconference, you'll also receive a handout of state-by-state pricing transparency regulations. These materials are provided with PDF links.
MEET THE SPEAKERS
William Griffin, CPA, FHFMA, is the vice president of corporate finance at Baptist Memorial Health Care Corporation. Mr. Griffin is a Certified Public Accountant with over twenty-four years of practical experience. These include 11 years in public accounting with the firms of Arthur Andersen and KPMG Peat Marwick. In 1993, Mr. Griffin joined the Baptist Memorial Health Care Corporation and served as the Chief Financial Officer for Baptist Memorial Hospital-Golden Triangle (a 360 bed Regional Referral Center) in Columbus, MS. From 1995 through 1997 Mr. Griffin served as the Chief Financial Officer for Baptist Memorial Hospital-Memphis (a 1,800 bed Tertiary, dual campus teaching hospital) in Memphis, TN.
Keith Siddel, MBA, PhD©, is founder, president, and chief executive officer of HRM, a rapidly growing national healthcare financial service organization. He has over 20 years of experience managing revenue cycle projects in individual hospitals and integrated health systems. He has worked in an operational, clinical, compliance, and financial capacity. He has led revenue projects for leading academic, for-profit, and not-for-profit healthcare providers nationwide. He is a frequent speaker on a wide variety of healthcare financial and operational topics for HFMA, providers, and professional organizations. He has authored and contributed to articles in Briefings for APCs, Report on Medicare Compliance and APC Answer Letter and has been the Technical Editor for the APC Weekly Monitor for two years.
WHO SHOULD LISTEN?
- PFS managers
- Patient access managers
- Managed care directors
- Billing professionals
- CFOs
- VPs of finance
- Revenue cycle management
- Marketing
Purchase a tape or CD of the program and listen when you can. It's also a perfect training tool for new staff or as a refresher for veteran staff.
Save money when you purchase multiple copies! Ask your customer service representative about money-saving
discounts and bulk orders. Call toll free 800-650-6787 or e-mail
customerservice@hcpro.com.
