Get your nursing home staff survey ready in less than 30 minutes!
Survey Savvy: A Staff Training Video for Nursing Home Surveys will give your frontline staff the basics of what to do during unannounced surveys— highlighting five typical scenarios that occur when surveyors arrive at a facility.
This video will teach your staff
- how to react and whom to contact the moment surveyors come knocking
- the types of issues staff should be sure to be careful of while being surveyed, including resident privacy and dignity issues
- how to answer surveyors' tough questions—even if staff don't know the answer
- proper survey etiquette, including how staff should carry themselves
- how to prevent the survey from delaying resident care
Survey Savvy also gives you all the training materials you need to provide a complete inservice to your staff. Everything is conveniently located on an accompanying CD-ROM, including
- a complete lesson plan on preparing for unannounced surveys
- a comprehension quiz to make sure staff absorb the information
- a printable checklist for your staff to use as an easy reminder on survey day
Print and distribute as many copies as you need!
Don’t let your staff get caught off guard! Order Survey Savvy: A Staff Training Video for Nursing Home Surveys today!
Save money when you purchase multiple copies! Ask your customer service representative about money-saving
discounts and bulk orders. Call toll free 800-650-6787 or e-mail
customerservice@hcpro.com.
