Peer Review Benchmarking: Pursuing Medical Staff Excellence

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Peer Review Benchmarking: Pursuing Medical Staff Excellence

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Peer Review Benchmarking: Pursuing Medical Staff Excellence

Robert J. Marder, MD

Looking for metrics and real-world processes to assess your peer review program? Peer Review Benchmarking: Pursuing Medical Staff Excellence offers the tools you need to analyze and redesign your peer review processes. Learn how to quantify your peer review data to measure the success of peer review at your organization and how to best share this information with various departments and committees. Once you use the data to determine what elements of your peer review process you need to redesign, read the case studies in this book from organizations who embarked on peer review redesign and learn from their triumphs and mistakes.

This book will help you improve your peer review program by: 

  • Integrating redesign of hospital peer review structures for fairness, efficiency, and effectiveness 
  • Reducing bias in case review and OPPE 
  • Enhancing organizational sharing of peer review information to improve patient care 
  • Determining the best structure for your peer review committee


About the Author:

Robert J. Marder, MD, is president of Robert J. Marder Consulting, LLC. Dr. Marder brings more than 30 years of healthcare leadership, management, and consulting experience to his work with physicians, hospitals, and healthcare organizations nationwide. A highly respected speaker, consultant, and author, he has helped hundreds of hospital medical staffs evaluate and improve their approach to peer review and physician performance measurement. Dr. Marder has authored numerous books on peer review for HCPro, including Effective Peer Review, and is an editorial advisory board member for HCPro’s Medical Staff Briefing newsletter.


Published: December 2016

Page Count: 218
Dimensions: 7 X 9
ISBN: 978-1-68308-107-4

Table of Contents

Introduction: Why Did I Write This Book?

Chapter 1: Peer Review Redesign in the 20th and 21st Century: A Personal Historical Perspective

  • 20th Century Peer Review
  • 21st Century Peer Review
  • Movement Toward a Positive Peer Review Culture


Chapter 2: Moving From a Punitive to Positive Culture: Peer Review’s Role in Physician Performance Improvement, Patient Safety, and Risk Management

  • How Can Culture Change?


Chapter 3: Quantifying Peer Review: Practical Approaches for Measuring Effectiveness and Accountability

  • Who Needs the Data?
  • Why Do They Want the Data?
  • What Kind of Data Is Helpful?
  • Educating Oversight Bodies on Peer Review Program Data


Chapter 4: Case Studies Overview: Description of Case Study Goals, Process, and Participants

  • Organization Confidentiality
  • Organization Selection
  • Case Study Process


Chapter 5: Case Studies

  • Pre-Redesign Peer Review Structure and Culture
  • Reasons for Redesign
  • Redesign Model
  • Change Management
  • Initial Impact
  • Long-Term Impact
  • Current Peer Review Challenges
  • Lessons Learned


Chapter 6: Peer Review Program Self-Assessment: Aggregate Results and Analysis From Case Study Participants

Chapter 7: Summary of Lessons Learned: Implications for Future Efforts

Chapter 8: New Frontiers for Peer Review: Ambulatory Care, Group Practices, and Clinical Integration Networks