Patient Experience Collection
Only $490 (a $1,485 value!)
Delivering exceptional patient experience is a business imperative. Tap into best practices and benchmarks from leading organizations across the country with the HealthLeaders Media Patient Experience Collection.
Titles in the collection include:
Patient Experience Beyond HCAHPS: Care Coordination and Cultural Transformation
Every healthcare provider puts a high priority on patient experience, but few know how best to define, manage, and measure it beyond HCAHPS scores. This report brings clarity and meaning to patient experience, exploring the best ways to make exemplary patient experience a powerful and lasting component of the organizational culture.
Get answers to key strategic questions:
Boost Patient Satisfaction Scores Through an Accountability Model
Ardent Health Services, Monroe Clinic, and The Baird Group drill down on tools and strategies they’ve used to create a sustainable patient experience model based on accountability and service excellence. As the healthcare industry moves toward a payment model rewarding a positive patient experience, marketing initiatives are at the forefront of improving satisfaction scores through internal and external strategies. Learn what your team should be doing to accomplish these goals and help your organization boost its bottom line.
HealthLeaders Media LIVE from Heartland Health: Performance Improvement
Heartland Health leaders reveal how to achieve significant, sustainable cost savings by identifying value in best practices and the patient experience. Learn how the team pinpointed areas of waste and cost savings that have consistently added millions of dollars annually to the bottom line
The Complete Guide to Transforming the Patient Experience
The patient experience impacts all areas of healthcare, including patient satisfaction, quality (as measured by HCAHPS), reputation, employee satisfaction, physician referrals, and, ultimately, the bottom line. This definitive resource for healthcare organizations, authored by two award-winning experience thinkers, delivers the proven solutions you need to create an exceptional and successful patient experience.
Four Strategies to Transform Patient Experience
Join us to learn proven strategies to transform patient experience from industry leaders. You'll leave this webcast knowing how to:
Product Types :
- Intelligence Reports
- Other Executive Leadership Products