Measuring CDI Program Effectiveness: Using Metrics and Data Analysis to Advance Your Program - On-Demand

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Measuring CDI Program Effectiveness: Using Metrics and Data Analysis to Advance Your Program - On-Demand

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Measuring CDI Program Effectiveness: Using Metrics and Data Analysis to Advance Your Program - On-Demand

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Webcast now available On-Demand

Presented on:
Tuesday, February 10, 2015

Presented by:
Wendy Clesi, RN, CCDS
Donald A. Butler, RN, BSN

Now that your CDI program is up and running, it’s time to transition your program from basic to advanced. In this 90-minute webcast, expert speakers Wendy Clesi, RN, CCDS, and Donald A. Butler, RN, BSN, describe metrics you should be monitoring in your CDI program and how to use these metrics to take your CDI program to the next level. By demonstrating how to collect these metrics, Clesi and Butler give you the tools you need to assess your program and put goals for your program and staff into place.

At the end of the program, participants will be able to:

  • Define the characteristics of basic, intermediate, and advanced CDI programs
  • Explain how monitoring internal metrics leads to overall program success, staff satisfaction, and physician engagement
  • Describe how external benchmarking resources can benefit the evaluation of your program
  • Understand the importance of collecting metrics and analyzing data to identify program opportunities and to support program growth


  1. Characteristics of CDI program levels
    1. Basic: Documentation for payment, principal diagnosis, and CC/MCC capture
    2. Intermediate: Documentation for payment and quality outcomes 
    3. Advanced: Documentation to improve overall medical record integrity as related to payment, clinical practice, compliance, and patient care quality outcomes
  2. Defining program mission and setting program goals
  3. Internal program metrics to measure (keeping watch on program & process)
    1. Overall program metrics: Measure program success and identify opportunities for improvement
    2. Individual CDI staff: Monitor productivity and effectiveness of work
    3. Physician engagement: Monitor physician query outcomes
  4. External benchmarks (how do we stack up)
    1. Government resources
    2. Publicly reported data
    3. Industry surveys
    4. Consultant data
    5. Leveraging information
  5. Data analysis vs. metric collection (using what we learn)
    1. Process development
    2. Quality assurance
    3. Ongoing education
    4. Multi-facility comparison
    5. Outcomes by service line
  6. Reporting results and leveraging growth
    1. Data collection: Consistency and accuracy
    2. Establishing program value
    3. Communicating results to appropriate audiences
    4. Staffing needs and record review adjustments
    5. Developing plans for growth
    6. Reassessing mission/focus
  7. Live Q&A

Who Should Attend

CDI specialists, CDI managers, CDI directors, facility coders, HIM directors, case managers, quality reviewers, CFO, Medical Informatics, other Healthcare Administrative Leaders

Bonus Tools

  1. Sample dashboards
  2. White paper
  3. Supplemental detailed materials (for specific topics or points discussed)
  4. Resource list

Meet the Speakers

Wendy Clesi, RN, CCDS, is the director of clinical documentation services for Huff DRG Review, Inc. She has more than 20 years of acute care nursing experience with 10 years’ experience in clinical documentation improvement. Clesi implemented one of the first CDI programs for a national healthcare organization (for more than 25 facilities) in 2004. Previously the director of CDI and RAC at Ochsner Health System in New Orleans, she successfully reintroduced a CDI program and started new CDI programs at six additional facilities. She was the recipient of the 2009 ACDIS Award for Recognition for Professional Achievement. She is an active member of ACDIS and AHIMA and is currently a member of the ACDIS Advisory Board (2014–2016).

Donald A. Butler, RN, BSN, is the manager of the clinical documentation advisor program at Vidant Health based in Greeneville, North Carolina, where he is actively creating a CDI physician advisor team. Butler served for eight years implementing and managing the 11-member CDI team at Vidant Medical Center; he also led and supported networking efforts with individual CDI specialists at four additional Vidant Health hospitals. He also served 11 years as a U.S. Navy nurse, where he gained a broad variety of clinical and leadership experience.

Butler is actively involved with ACDIS through presentations, CDI Week development, ACDIS Blog, and “CDI Talk.” He was honored as the association’s 2011 CDI Professional of the Year and is currently serving a three-year term with the ACDIS Advisory Board.

Webinar system requirements and program materials:
To fully benefit from the webinar experience, please note you will need a computer equipped with the following:

Browser: Microsoft Internet Explorer 6 or later, Firefox, Chrome, or Safari, with JavaScript enabled
Internet: 56K or faster Internet connection (high-speed connection recommended) 
Streaming: for audio/video streaming, Adobe Flash plug-in or Safari browser on iOS devices

Prior to the webinar, you will receive an email with detailed system requirements, your login information, presentation slides, and other materials that you can print and distribute to all attendees at your location.

No problem. The On-Demand version is also available. Use it as a training tool at your convenience—whenever your new or existing staff need a refresher or need to understand a new concept. Play it once or dozens of times. A $259 value! 

Participation in this webinar is just $259 per site. All materials must be retrieved from the Internet. 

Call your customer service representative toll-free 800-650-6787 or email if you have questions.