Managing the Intergenerational Nursing Team

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Managing the Intergenerational Nursing Team

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Managing the Intergenerational Nursing Team

K. Lynn Wieck, PhD, RN, FAAN
Kimberly D. Moss, PhD, RN

Managing the Intergenerational Nursing Team is the nurse leader’s go-to source for understanding and managing nursing teams that include baby boomer, Generation X, and millennial members. You will find everything you need to know about the motivations, perspectives, and values of your diverse staff.

Written by nurses representing the baby boomer and millennial perspectives, and thoroughly vetted by nurses representing Gen X, this lively guide provides an engaging resource packed with action plans, advice, and strategies for defusing intergenerational tension and improving communication and engagement. Chapters address dozens of generational values and priorities, providing each generation’s perspective and offering nurse leaders keen insight into all the people they manage, regardless of age.

Each of the core chapters opens with a scenario as it would be interpreted by staff from the emerging workforce (Gen X and millennials) versus the aging workforce (baby boomers). This helpful workplace context makes it easy to apply the advice presented to the real-life nursing environment.


  • Action plans provide practical steps nurse leaders can take to improve team relations
  • Concise end-of-chapter guides that compare differing generational perspectives on interpersonal and workplace issues and provide the manager with strategies for handling them successfully

Table of Contents:


Part 1: A Foundation of Understanding

Chapter 1: Meet the Generations

Chapter 2: Leveraging Generational Strengths

Part 2: Considering the Individual

Chapter 3: Self-Confidence and Empowerment

Chapter 4: Motivation

Chapter 5: Focus and Attention

Chapter 6: Privacy

Chapter 7: Loyalty

Chapter 8: Health and Self-Care

Chapter 9: Balance

Chapter 10: Trust

Chapter 11: Fairness

Chapter 12: Recognition

Chapter 13: Change and Flexibility

Chapter 14: Job Satisfaction and Happiness

Chapter 15: Reliability and Accountability

Chapter 16: Technology

Chapter 17: Learning Preferences

Chapter 18: Professional Image

Part 3: Promoting Teamwork

Chapter 19: Leadership

Chapter 20: Diversity, Tolerance, and Stereotypes

Chapter 21: Collegiality

Chapter 22: Respect

Chapter 23: Social Media

Chapter 24: Communication

Chapter 25: Rules

Chapter 26: Experience

Chapter 27: Competence and Delegation

Chapter 28: Teamwork and Collaboration

Chapter 29: Conflict Management

Chapter 30: Discipline


About the Authors

K. Lynn Wieck, PhD, RN, FAAN, is a professor of nursing at the University of Texas at Tyler, where she was a founding member of the online nursing PhD program. She has more than 40 years of experience in nursing administration and education. She is a nurse consultant for health policy and workforce issues relating to the generational needs of nurses, which is her research area. In addition, she has conducted research and been a national speaker on managing the intergenerational nursing workforce since the mid-90s.

Dr. Wieck has published six nursing textbooks that have been translated into five languages; she also wrote a monthly column for the Houston Chronicle on nursing issues for four years. She is past president of the Texas Nurses Association and a fellow of the American Academy of Nursing. Dr. Wieck lives near Houston with her husband, Steve, and has three Gen X sons and three young grandsons.

Kimberly D. Moss, PhD, RN, is a clinical educator at Gerald Champion Regional Medical Center in New Mexico, where she leads staff development initiatives and collaborates to bring innovation to nursing administration. She has nine years of nursing experience in the acute care setting, including at the nurse manager level, and has also served as academic faculty. Her doctoral research focused on cohesion among intergenerational nurse educator teams, and one of her goals is to expose and eliminate harassment and abuse of nurses. In this book, she brings the millennial perspective to the development of contemporary nursing leadership solutions.

Dr. Moss supports her active duty husband in his service with the U.S. Air Force and has studied international nursing issues while living in Pyeongtaek, South Korea. She enjoys exploring the New Mexican desert with her family, who shares her passion for wellness and outdoor adventure.

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Published: September 2015

Page count: 238
Dimensions: 8.5x11
ISBN: 978-1-55645-837-8