Managing the Intergenerational Nursing Team
K. Lynn Wieck, PhD, RN, FAAN
Kimberly D. Moss, PhD, RN
Managing the Intergenerational Nursing Team is the nurse leader’s go-to source for understanding and managing nursing teams that include baby boomer, Generation X, and millennial members. You will find everything you need to know about the motivations, perspectives, and values of your diverse staff.
Written by nurses representing the baby boomer and millennial perspectives, and thoroughly vetted by nurses representing Gen X, this lively guide provides an engaging resource packed with action plans, advice, and strategies for defusing intergenerational tension and improving communication and engagement. Chapters address dozens of generational values and priorities, providing each generation’s perspective and offering nurse leaders keen insight into all the people they manage, regardless of age.
Each of the core chapters opens with a scenario as it would be interpreted by staff from the emerging workforce (Gen X and millennials) versus the aging workforce (baby boomers). This helpful workplace context makes it easy to apply the advice presented to the real-life nursing environment.
- Action plans provide practical steps nurse leaders can take to improve team relations
- Concise end-of-chapter guides that compare differing generational perspectives on interpersonal and workplace issues and provide the manager with strategies for handling them successfully
Table of Contents:
Part 1: A Foundation of Understanding
Chapter 1: Meet the Generations
Chapter 2: Leveraging Generational Strengths
Part 2: Considering the Individual
Chapter 3: Self-Confidence and Empowerment
Chapter 4: Motivation
Chapter 5: Focus and Attention
Chapter 6: Privacy
Chapter 7: Loyalty
Chapter 8: Health and Self-Care
Chapter 9: Balance
Chapter 10: Trust
Chapter 11: Fairness
Chapter 12: Recognition
Chapter 13: Change and Flexibility
Chapter 14: Job Satisfaction and Happiness
Chapter 15: Reliability and Accountability
Chapter 16: Technology
Chapter 17: Learning Preferences
Chapter 18: Professional Image
Part 3: Promoting Teamwork
Chapter 19: Leadership
Chapter 20: Diversity, Tolerance, and Stereotypes
Chapter 21: Collegiality
Chapter 22: Respect
Chapter 23: Social Media
Chapter 24: Communication
Chapter 25: Rules
Chapter 26: Experience
Chapter 27: Competence and Delegation
Chapter 28: Teamwork and Collaboration
Chapter 29: Conflict Management
Chapter 30: Discipline
About the Authors
K. Lynn Wieck, PhD, RN, FAAN, is a professor of nursing at the University of Texas at Tyler, where she was a founding member of the online nursing PhD program. She has more than 40 years of experience in nursing administration and education. She is a nurse consultant for health policy and workforce issues relating to the generational needs of nurses, which is her research area. In addition, she has conducted research and been a national speaker on managing the intergenerational nursing workforce since the mid-90s.
Dr. Wieck has published six nursing textbooks that have been translated into five languages; she also wrote a monthly column for the Houston Chronicle on nursing issues for four years. She is past president of the Texas Nurses Association and a fellow of the American Academy of Nursing. Dr. Wieck lives near Houston with her husband, Steve, and has three Gen X sons and three young grandsons.
Kimberly D. Moss, PhD, RN, is a clinical educator at Gerald Champion Regional Medical Center in New Mexico, where she leads staff development initiatives and collaborates to bring innovation to nursing administration. She has nine years of nursing experience in the acute care setting, including at the nurse manager level, and has also served as academic faculty. Her doctoral research focused on cohesion among intergenerational nurse educator teams, and one of her goals is to expose and eliminate harassment and abuse of nurses. In this book, she brings the millennial perspective to the development of contemporary nursing leadership solutions.
Dr. Moss supports her active duty husband in his service with the U.S. Air Force and has studied international nursing issues while living in Pyeongtaek, South Korea. She enjoys exploring the New Mexican desert with her family, who shares her passion for wellness and outdoor adventure.
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Published: September 2015
Page count: 238