Long-Term Care Quality Measures: A Guide to Data Analysis, Performance Improvement, and Public Reporting

Stefanie Corbett, DHA

Long-term care quality measures (QM) provide a snapshot of the care delivered in a facility. This information affects facilities’ star ratings and gives customers a key source of information that reveals how well a facility is caring for its residents’ physical and clinical needs. However, getting a comprehensive picture of how QMs function can be time-consuming due to CMS’ extensive QM manual.

Long-Term Care Quality Measures: A Guide to Data Analysis, Performance Improvement, and Public Reporting provides a thorough drilldown of each QM. It supplies detailed explanations of each measure’s description, including numerator, denominator, and the facility’s and surveyor’s perspectives. This resource provides strategies for using your QM data to achieve performance improvement, insight into how CMS uses your QM data, and tips on using public reporting to track your quality improvement efforts. 

Customers will also receive an on-the-go quick reference tool. Through an easy-to-read chart, our QM crosswalk will allow facilities to navigate each QM within seconds and understand how each measure will affect the facility’s star rating, survey compliance, or Medicare/Medicaid reimbursement.

Understanding how to analyze your QM data can help facilities:

• Achieve a five-star rating on Nursing Home Compare
• Establish a good reputation to attract potential customers
• Gain referrals from hospitals
• Avoid audits and pass surveys
• Increase quality of care and reimbursement

About the Author

Stefanie Corbett, DHA, has served in various senior healthcare leadership roles for over a decade. She founded a healthcare consulting firm based out of Charlotte, North Carolina in 2014 to assist postacute care organizations with regulatory compliance and operations management. Prior to consulting, she served as the deputy director of health regulation for the South Carolina Department of Health and Environmental Control, where she was responsible for overseeing the promulgation and enforcement of healthcare regulations at all licensed healthcare facilities/agencies across the state. In addition to working as an entrepreneur and in the public sector, Corbett has led postacute care organizations and taught as an assistant professor in university healthcare administration programs.

Published: January 2018

Page count: 234
Dimensions: 8.5 x 11
ISBN: 978-1-68308-691-8

Table of Contents

• Introduction
• Chapter 1: An Overview of the Quality Measures
• Chapter 2: Descriptions Quality Measures
• Chapter 3: Details of the CASPER QM Reports
• Chapter 4: How Do Surveyors Scrutinize Your QM Data?
• Chapter 5: Quality Reporting Program
• Chapter 6: Skilled Nursing Facility Value Based Purchasing Program
• Chapter 7: Five Star Quality Rating and Nursing Home Compare
• Chapter 8: Analyzing and Using QM Data 
• Appendices