Lead! Becoming an Effective Coach and Mentor to Your Nursing Staff

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Lead! Becoming an Effective Coach and Mentor to Your Nursing Staff

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Lead! Becoming an Effective Coach and Mentor to Your Nursing Staff
A Nurse Leader's Guide to Coaching and Mentoring

Patty Kubus, RN, MBA, PhD

Become an inspirational nurse leader

“Straightforward, practical, and useful! And we simply don’t have enough of that kind of tool for leaders.”
— Tim Porter-O'Grady, DM, EdD, ScD(h), FAAN, Senior Partner, Tim Porter-O'Grady Associates, Inc.

Coach…Mentor… Motivate!
This management resource for nurse leaders is packed with communication strategies and proven methods to help elevate the performance of any nursing staff. It is written to inspire both new and seasoned nurse leaders to become role models within their organizations. Lead! provides specific ways to coach and mentor staff, including dealing with negative performance and keeping top performing staff committed and engaged.


  • Acquire management skills that aren’t taught on the floor
  • Feel comfortable having  difficult conversations about negative staff behavior
  • Reduce the stress of having to take disciplinary action
  • Keep your staff engaged by rewarding and celebrating their accomplishments
  • Gain respect and admiration from your staff by setting realistic expectations for behavior and holding staff accountable
  • Learn the art of providing constructive feedback to staff from engaging real-life scenarios
  • Includes downloadable leadership development worksheets, tips, and tools


Table of Contents:

Chapter 1: The Path to Becoming an Authentic Leader
Understanding authentic leadership
Self awareness
Values identification exercise
Strengths and limitations

Chapter 2: Organizational Culture
Understanding organizational culture
Types of organizational culture
Culture identification
Strong vs. weak cultures

Chapter 3: The Importance of Trust
What is trust?
How to build, sustain, and repair trust

Chapter 4: Hiring the Best
Looking at the big picture
Know who you are looking for
Ability, Motivation, Opportunity, Culture
The hiring process
The art of interviewing

Chapter 5: Setting Goals and Expectations
Determining your goals and expectations
Goals and expectations

Chapter 6: Coaching and Mentoring Interpersonal Communication
Avoiding communication problems           
The case for listening
Planning non-verbal communication

Chapter 7: Feedback
Why feedback is important
Deciding when to provide input
How to give feedback
How to communicate feedback
Building a feedback culture

Chapter 8: Coaching for Desirable Behavior
Benefits of coaching
The coaching process
Skills and behavior of good coaches

Chapter 9: Constructive Coaching
Importance of constructive coaching
How to keep people open to constructive Feedback and coaching
Delivering constructive feedback and coaching
Create a development plan
Barriers to coaching effectiveness

Chapter 10: Managing Confrontations
What is a confrontation?

Chapter 11: Performance Appraisals
Nobody likes doing performance appraisals, so why bother?
Staff self-appraisals
Steps for conducting performance appraisals
Manager training

Chapter 12: Coaching and Mentoring Through Change
The case for organizational agility
Why do people resist change?
The change process
Coaching and mentoring through a change process

Chapter 13: Celebrating Success
Why celebration and recognition are important
How to celebrate and recognize

Chapter 14: Developing Future Nursing Leaders
Identifying potential
Leadership development programs

Chapter 15: Developing Yourself
Leadership self development actions

About the Author:

Patty Kubus, RN, MBA, PhD, is the President of Leadership Potential International, Inc., which specializes in executive coaching, leadership development, career planning, team building, and cultural change initiatives. Along with her nursing credentials, she has an MBA and a doctorate in human development and education. She was formerly a nurse manager at the University of Rochester Medical Center in New York.

Faculty Disclosure Statement
HCPro Inc. has confirmed that none of the faculty/presenters, planners, contributors, or their partners/spouses have any relevant financial relationships to disclose related to the content of this educational activity.

Continuing Education:

If you would like to find out about the availability of nursing contact hours on this or any other HCPro nursing book, please visit our Continuing Education information page, here.

Published: October 2010