j-Mail 2018 Edition: Tools for Ongoing Joint Commission Survey Prep

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j-Mail 2018 Edition: Tools for Ongoing Joint Commission Survey Prep

Product Code: JML18

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Available June 2017

j-Mail 2018 Edition: Tools for Ongoing Joint Commission Survey Prep

j-mail 2018 Edition: Tools for Ongoing Joint Commission Survey Prep is a complete ready-made tools library that allows you to provide easy, customized survey prep training for your entire staff.

The newest edition of this trusted resource features emails and compliance quiz questions with varying levels of difficulty that can be sent to staff members’ inboxes, posted on bulletin boards, or included in newsletters. Plus, each question includes the correct answer and explains why the answer is right. j-mail also gives you tracers, games, PowerPoint presentations, and a section with checklists and tools to distribute to department managers throughout the hospital.

This “no prep needed” electronic tool addresses all levels of training and is completely customizable, making your job easier! The 2018 edition is thoroughly updated to current Joint Commission standards and boasts the same tried and true question-and-answer format that has made j-mail a staple of survey prep training.

This electronic booklet will help you master the Joint Commission standards with:

  • A variety of quiz questions, from easy to difficult, on Joint Commission standards—broken down by subject and ready to email to staff
  • User-friendly customization—use the questions as provided or tailor them to your organization’s needs
  • Checklists and tools for department managers
  • Games, tracers, and presentations
  • The information you need to get your entire staff ready for survey day


The downloadable tools include the following folders:

  • General CAMH standards, including top Joint Commission compliance Issues
  • Tracers
  • Manager training tools


The General CAMH Standards folder focuses on general standards from The Joint Commission’s CAMH as well as the National Patient Safety Goals. Within this folder is a subfolder titled Top Joint Commission Compliance Issues that includes questions, both easy and advanced, concerning the top standards compliance challenges from the past year as identified by The Joint Commission in various public sources.

The Tracers folder includes several mock patient tracers and possible questions that a surveyor might ask staff members.

The Manager Training Tools folder includes training tools and questions for facility managers.


Page count: 12 for booklet
ISBN: 978-1-68308-622-2