Don't Fear the CLER: Tools to Prepare for the ACGME CLER Visit - On-Demand

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Don't Fear the CLER: Tools to Prepare for the ACGME CLER Visit - On-Demand

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Don't Fear the CLER: Tools to Prepare for the ACGME CLER Visit - On-Demand

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Available ON-DEMAND

Presented by: Vicki Hamm, Graduate Medical Education program director at the University of Nebraska Medical Center

A CLER visit to your facility is imminent. Prepare before you receive the scheduled notice. In this 90-minute webcast, GME Program Director Vicki Hamm discusses the essential steps needed to prepare your staff for a CLER visit along with vital ways to assess your facility’s institutional deficiencies before the ACGME does. By defining what your staff can expect, you’ll know how your facility will measure up before the final report is released.

At the conclusion of this program, participants will be able to:

  • Assess their institutional deficiencies in the six focus areas of CLER
  • Prepare a CLER visit schedule
  • Define the dos and don’ts of the visit
  • Work with stakeholders to ensure they are engaged for the CLER visit



  • The finer scheduling points of a CLER visit from beginning to end
    • Physical aspects, including conference rooms
    • Visitor expectations
    • Internal notification of the visit
    • How do you select peer-selected residents
  • How to engage the C-Suite, program directors and program coordinators from your institution
  • Discussion of the six focus areas being examined during the CLER visit:
    • Patient Safety
      • Incident Reporting System
      • Quality Improvement
      • Transition in Care
        • Patient Handoff policy
      • Supervision
        • Supervision policy
      • Duty Hours Oversight, Fatigue Management and Mitigation
      • Professionalism
  • Planning for the unexpected
    • Specific specialty requests within the peer selection
    • CLER schedule vs. your schedule
  • What to expect in initial summary and final summary from the ACGME
  • Q&A



Designated institutional official (DIO) and support personnel, graduate medical education, committee member, graduate medical education directors and staff, director of education (hospital), and single program sponsors, GME program coordinators and members of the GMEC, residency program coordinators, residency program directors, residency program administrators, residency program manager



  • Sample schedule
  • Sample institutional supervision policy
  • Sample patient-hand off policy
  • Sample organizational chart



Vicki Hamm is the Graduate Medical Education program director at the University of Nebraska Medical Center. Hamm began her career in GME in 1976 and has remained in her present position for 38 years. She maintains institutional oversight of 42 accredited programs and over 500 house officers. She works closely with the institution’s program coordinators in all facets of administration. Hamm is a member of the Graduate Medical Education Committee and GME Finance and Workforce Committee. She manages all budgetary expenditures, orientation, special internal reviews, and ACGME issues. Hamm is a graduate of the Lincoln School of Commerce and has completed business administration courses at the University of Nebraska in Omaha.

Hamm has been active in the Group on Resident Affairs of the Association of American Medical Colleges and the Association of Hospital Medical Education.

Hamm is the author of the HCPro publications The Resident’s Orientation Handbook, Third Edition and The Graduate Medical Education Committee Handbook.


Webcast system requirements and program materials:

To fully benefit from the webcast experience, please note you will need a computer equipped with the following:

Browser: Microsoft Internet Explorer 6 or later, Firefox, Chrome, Safari, with JavaScript enabled

Internet: 56K or faster Internet connection (high-speed recommended)

Streaming: for audio/video streaming, Adobe Flash plug-in or Safari browser on iOS devices

Prior to the webcast, you will receive an e-mail with detailed system requirements, your log-in information, presentation slides, and other materials that you can print and distribute to all attendees at your location.



No problem. The on-demand version is now available! Use it as a training tool at your convenience—whenever your new or existing staff need a refresher or need to understand a new concept. Play it once or dozens of times. A $199 value!



Participation in the webcast is just $199 per site. All materials must be retrieved from the Internet.