Critical Care Under Attack: Beat RACs and Denials to Keep 99291 and 99292 Claims Humming - On-Demand

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Critical Care Under Attack: Beat RACs and Denials to Keep 99291 and 99292 Claims Humming - On-Demand

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Critical Care Under Attack: Beat RACs and Denials to Keep 99291 and 99292 Claims Humming

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Available ON-DEMAND

Presented on: 
Wednesday, July 10, 2019 

Presented by: Betsy Nicoletti, CPC

Critical care codes 99291 and 99292 are not your typical E/M services—they require meeting specific, high-intensity reporting elements to get your claims through. In addition to the strict billing rules, critical care codes are now under investigation by Recovery Audit Contractors (RAC), which are assessing bundling issues among provider groups across the nation.

With critical care claims tied to more than $1 billion in revenue in 2017, it’s never been more urgent to keep your claims humming. Expert speaker Betsy Nicoletti, CPC, will present real-life scenarios to demonstrate how practices should code and bill these services, as well as answer participant questions during a live Q&A. Clean up your billing and documentation and get a cure for critical care coding pitfalls with a master review of coding rules and regulations.

At the conclusion of this program, participants will be able to:

  • Implement key critical care coding know-how to increase successful claim submissions
  • Understand which issues RACs are investigating and take appropriate steps to avoid audits
  • Know how to bill for critical care services without fear of claim disruptions


  • Discern the high-intensity elements that you must reach to successfully report critical care services 99291 and 99292
  • Avoid claim denials and steer clear of RAC activity by understanding the full range of bundled services, such as some professional services for x-rays and cardiac tests
  • Get real-life scenarios to illustrate how critical care coding works in practice
  • Secure the $282 you’re owed per critical care service and keep your revenue flowing


Who Should Listen?

  • Outpatient coders
  • Billers
  • Practice administrators
  • Compliance officers
  • Internal auditors

Meet the Speaker

Betsy NicolettiBetsy Nicoletti, CPC, is a speaker, writer, and consultant with expertise in physician coding and compliance for medical practices. Her latest resource,, is an online library providing education and resources for coders and medical practices. She is the author of The Field Guide to Physician Coding, Fourth Edition, and Auditing Physician Services, Third Edition. She’s written for Physicians Practice, Family Practice Management, Medscape, and the Journal of Practice Management, and writes a popular blog, NicolettiNotes.



Webinar system requirements and program materials: 
To fully benefit from the webinar experience, please note you will need a computer equipped with the following:

Browser: Microsoft Internet Explorer 6 or later, Firefox, Chrome, or Safari, with JavaScript enabled 
Internet: 56K or faster Internet connection (high-speed connection recommended) 
Streaming: for audio/video streaming, Adobe Flash plug-in or Safari browser on iOS devices 

Prior to the webinar, you will receive an email with detailed system requirements, your login information, presentation slides, and other materials that you can print and distribute to all attendees at your location. 

No problem. The On-Demand version will be available. Use it as a training tool at your convenience—whenever your new or existing staff need a refresher or need to understand a new concept. Play it once or dozens of times. A $199 value! 

Participation in the webinar is just $199 per site. All materials must be retrieved from the Internet. 

Call your customer service representative toll-free 800-650-6787 or email if you have questions.