Clinical Alarm Management: Boston Medical Center’s Successful Journey to Reduced Alarm Fatigue - On-Demand

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Clinical Alarm Management: Boston Medical Center’s Successful Journey to Reduced Alarm Fatigue - On-Demand

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Clinical Alarm Management: Boston Medical Center’s Successful Journey to Reduced Alarm Fatigue - On-Demand

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Available ON-DEMAND

Presented on:
Wednesday, October 14, 2015

Presented by:
Deborah Whalen, RNP, MSN, BMA
Jim Piepenbrink, BSBME

The problem of clinical alarm fatigue is so pervasive in hospitals that The Joint Commission created a new National Patient Safety Goal to address it. With so many device alarms going off, staff may tune them out and miss important warnings that can lead to adverse patient events. In this webcast, Deborah Whalen and Jim Piepenbrink of Boston Medical Center will explain how their facility successfully reduced alarm fatigue through process management, collaboration, and governance. Order “Clinical Alarm Management: Boston Medical Center’s Successful Journey to Reduced Alarm Fatigue” and get the knowledge you need to improve alarm management in your facility.

This webcast will help you:

  • Leverage alarm data as a tool to drive alarm management
  • Create the right multidisciplinary governance structure for managing clinical alarms
  • Map key clinical workflow elements in alarm management
  • Safely change alarm defaults that will capture all clinically significant alarms
  • Create sustainability for the initiative through end user involvement, education, technology, and policies


  1. Access alarm data to better understand alarm management opportunities
  2. Create the right multidisciplinary governance structure to drive improvement in alarm management
  3. Map key clinical workflow elements in alarm management
  4. Design an alarm environment that captures all clinically significant alarms and reduces alarm fatigue
  5. Manage the process to ensure sustainability of changes made

Who Should Listen:

Accreditation professionals, patient safety professionals, quality improvement/performance improvement professionals, risk managers, Nursing, Clinical/Biomedical Engineering, C-suite

Meet the Speakers:

Deborah Whalen, RNP, MSN, BMA, is the Clinical Service Manager for Cardiology and Assistant Professor of Medicine Boston University School of Medicine.  Her background blends an Advanced Practice Degree in Nursing as a Clinical Nurse Specialist Critical Care and Adult Nurse Practitioner as well as an MBA which she obtained as an Executive Nurse Fellow of the Commonwealth Fund. She has published in peer reviewed journals and is a reviewer for the Journal of Cardiovascular Nursing. She is a member of the AHA National Quality Improvement Subcommittee and was awarded the Quality Award for Service from the American Heart and American Stroke Associations for Get With the Guidelines and is a Fellow of the American Heart Association. Deborah is a former member of the Cardiac Advisory Committee for the Department of Public Health in New York State and has also served as Nurse Surveyor for new and existing cardiac programs in the state of New York. She has lectured nationally and internationally in the fields of Cardiovascular Nursing and Quality Improvement. She was a Project Lead in Boston Medical Center Cardiac Monitoring Alarm Initiative. This work has been widely recognized nationally and internationally as a model for significantly reducing cardiac alarm fatigue experienced by staff and patients.

Jim Piepenbrink, BSBME, has been the director of clinical engineering at Boston Medical Center for the past 29 years. His interests include alarm fatigue, critical care monitoring, patient safety, simulation, asset management, process validation and device interoperability. He has published over 20 articles, written blogs, participated in national webinars, and has presented 50 times on a variety of topics locally, nationally, and internationally. Piepenbrink has served as an editorial board member for AAMI’s Biomedical Instrumentation and Technology as well as the Journal of Clinical Engineering. He sits on the AAMI HTSI National Alarm Coalition and participates in several working groups. Piepenbrink is also the faculty advisor and instructor in medical engineering at The Benjamin Franklin Institute of Technology.

Webinar system requirements and program materials:
To fully benefit from the webinar experience, please note you will need a computer equipped with the following:

Browser: Microsoft Internet Explorer 6 or later, Firefox, Chrome, or Safari, with JavaScript enabled
Internet: 56K or faster Internet connection (high-speed connection recommended) 
Streaming: for audio/video streaming, Adobe Flash plug-in or Safari browser on iOS devices

Prior to the webinar, you will receive an email with detailed system requirements, your login information, presentation slides, and other materials that you can print and distribute to all attendees at your location.

No problem. The On-Demand version is also available. Use it as a training tool at your convenience—whenever your new or existing staff need a refresher or need to understand a new concept. Play it once or dozens of times. A $199 value! 

Participation in this webinar is just $199 per site. All materials must be retrieved from the Internet. 

Call your customer service representative toll-free 800-650-6787 or email if you have questions.