Build Nurse Engagement Through Coaching and Mentoring - On-Demand
Presented on Thursday, February 26, 2015
Originally presented on May 28, 2014
Presented by Patty Kubus, RN, MBA, PhD
Studies show only 30% of your nurses are actively engaged, which can negatively impact patient satisfaction, safety, and nurse turnover. Join us on February 26 at 1 p.m. to discover how to engage the rest of your staff.
Join experienced nurse and leadership specialist Patty Kubus, RN, MBA, PhD, for a 90-minute webcast to learn how to build a culture of nurse engagement.
Don’t miss the chance to improve nurse satisfaction, increase your nursing staff’s commitment to the organization, and raise the level of patient care.
This webcast will discuss how to build a culture of nurse engagement, which leads to the following benefits:
- Higher productivity
- Higher patient satisfaction scores
- Lower turnover
- Lower absenteeism
- Fewer safety incidences
1. Defining organizational culture and why it is important
a. How culture drives behavior
b. How to define engagement
i. Recent research for healthcare engagement
c. What leads to engagement?
d. Benefits of an engaged workforce: Productivity, safety, turnover
2. Strategies to support a culture of engagement
a. Selecting the right people
b. Building on the strengths of your staff
c. Enhancing well-being
3. Building an engaged workforce through coaching and mentoring
a. The principles of coaching success
i. Planning nonverbal communication
ii. Avoiding communication problems
iii. How to give feedback
b. Encouraging engagement and improving professional development through coaching for desirable behavior
i. Don’t neglect your star employees
ii. Benefits of coaching for continuing employee growth and engagement
iii. Delivering constructive feedback
i. Principles and benefits of mentoring
ii. Mentoring staff through change
At the conclusion of this program, participants will be able to:
- Discuss how to identify elements of organizational culture that can be improved
- Define staff engagement
- Discuss strategies to support a culture of engagement
- Explain how to have a constructive coaching conversation
- Discuss the benefits of mentoring
Who should listen?
Nurse managers, chief nursing officers, directors of nursing, VPs of nursing, VPs of patient care services, directors of education, staff development specialists, ANCC Magnet Recognition Program®* coordinators/directors, clinical nurse specialists, clinical managers, and patient educators.
In addition to the expertise and advice presented during this webcast, you'll also receive a slide presentation of the program materials and tools, including:
- Organizational culture concept map
- Personal values exercise
Meet the Speaker
Patty Kubus, RN, MBA, PhD, is the president of Leadership Potential International, Inc., which helps executives select and develop their leaders to improve engagement and productivity in their organizations. She has worked with Fortune 100 companies in the healthcare, financial, aerospace manufacturing, and pharmaceutical industries. Along with her nursing credentials, she has an MBA and a doctorate in human development and education. She was formerly a nurse manager at the University of Rochester Medical Center in New York.
Webinar system requirements and program materials:
To fully benefit from the webinar experience, please note you will need a computer equipped with the following:
Internet: 56K or faster Internet connection (high-speed connection recommended)
Streaming: for audio/video streaming, Adobe Flash plug-in or Safari browser on iOS devices
Prior to the webinar, you will receive an email with detailed system requirements, your login information, presentation slides, and other materials that you can print and distribute to all attendees at your location.
COULDN'T LISTEN LIVE?
No problem. The On-Demand version is also available. Use it as a training tool at your convenience—whenever your new or existing staff need a refresher or need to understand a new concept. Play it once or dozens of times. A $99 value!
Participation in this webinar is just $99 per site. All materials must be retrieved from the Internet.
Call your customer service representative toll-free 800-650-6787 or email email@example.com if you have questions.